Tom Gibbs Chevrolet

Best service around I live in Jacksonville and drive to Palm Coast to get my service. Yes my 2500HD has free oil changes for life, but the service is why I keep going bac I live in Jacksonville and drive to Palm Coast to get my service. Yes my 2500HD has free oil changes for life, but the service is why I keep going back. I have made appointments and got great service and I have stopped in without an appointment and got great service. Each time I was there, the service advisor made me aware of any service up and coming, during the service let's ne know if anything needs immediate attention and when I was done, let's me know if something needs attention next visit. I also noticed they have the same advisors there which means to me that the advisor is more in tune to you the customer. My advisor remembered some things 2 services ago which I forgot about. I am very pleased and can't wait to get another vehicle here. More

Outstanding dealership! We have had exceptional experiences at Tom Gibbs Chevrolet. We are in our 4th car from this dealership and couldn’t be happier. From sales to service We have had exceptional experiences at Tom Gibbs Chevrolet. We are in our 4th car from this dealership and couldn’t be happier. From sales to service to finance to the websites, efficient and courteous treatment is the standard. Our latest salesperson was Devyn Cote, who was very thorough and courteous, keeping in the tradition of Coffee and Bobby B. They make buying or leasing a car actually enjoyable. The Chevy product has dramatically improved over the years and this dealership has kept pace. More

Beware the warranty! My 80 year old father and I evacuated for the hurricane in Sept 2017. We left my car behind because Dad loves his truck and a car is just a car. His My 80 year old father and I evacuated for the hurricane in Sept 2017. We left my car behind because Dad loves his truck and a car is just a car. His 2001 Chevrolet Silverado has less than 70,000 miles on it because he babies it so. On the way home the transmission went out. We took it to Wes Haney Chevrolet in Live Oak, Florida because it was the closest Chevrolet “certified service” dealer to where we were. Rented a car and went home. On the 21st of Sept I drove hours back to get his truck. 491 miles on the odometer later, the driveway is covered in pepto bismal pink fluid. Had the truck towed to Tom Gibbs Chevrolet in Palm Coast, Florida. The transmission was hooked up to the radiator and vice versa. Oops. No big deal. It’s warranty, right? Fix it. Five Mondays later I go to get the truck. Surprise, they didn’t replace the radiator. They just flushed it. Needless to say the truck barely made it home. Had another mechanic look at it and there is still antifreeze in the transmission. Now Wes Haney won’t fix it because Tom Gibbs touched it last. Tom Gibbs won’t fix it because Wes Hany messed it up first. I’m sure in addition my 80 year old father will have to replace the water pump and radiator too. Out $2700. Have a lovely black and chrome yard ornament that I have to pay insurance on every month and no one at either dealer cares. Please be aware that “certified service” only means if they want to take care of it. Am placing this on every Chevrolet dealer website I can find to let people know that the warranty is only good at the independent dealer that does the work originally no matter what the receipt says. Janie99999@hotmail.com More

New truck purchase Stoped in the other day for a look at the 2018 Chevy Silverado coffee the salesman we great I was in and out in just about an hour including the finan Stoped in the other day for a look at the 2018 Chevy Silverado coffee the salesman we great I was in and out in just about an hour including the finance department Robert was great More

YES, THERE IS A SANTA CLAUS AND GREAT CUSTOMER SERVICE! I was coming back from Daytona Beach on I-95 at night when my engine light came on. I was able to get to Flagler Beach without a problem. I looked on- I was coming back from Daytona Beach on I-95 at night when my engine light came on. I was able to get to Flagler Beach without a problem. I looked on-line to schedule a service appointment and the first appointment available was on Wednesday, December 27th at 11:00 AM. That was five days from now. I made the decision to drive to Gibbs Chevrolet the next morning at 7:30 AM so I could talk to a tech about my car. Daniel Gauthier said hello and I told him what had happened the previous night. I asked if he could have a service tech look at my car without an appointment. He said that he would be able to that. I know how busy this time of year is and I am glad that I got there early. I was there before the techs were. Daniel asked me if I needed a ride home and I told him that I would wait. My car is going to need 2 coil packs and 6 plugs. I will be returning to Giggs Chevrolet for this work to be done . A business is only as good as its reputation and I am giving Daniel and the dealership high marks. More