Tom Gibbs Chevrolet
Palm Coast, FL
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Great dealership Sales to service, these guys go out of their way to help customers!!! They found the car I was looking for, brought it in and sold it to me for less t Sales to service, these guys go out of their way to help customers!!! They found the car I was looking for, brought it in and sold it to me for less than I saw anywhere else. And free lifetime oil changes to boot! More
No call back Purchase a 08 malibu April of2016 unknown at time of purchase car did not have a spare or any of the tools for flat repair. Car also had one tire that Purchase a 08 malibu April of2016 unknown at time of purchase car did not have a spare or any of the tools for flat repair. Car also had one tire that was a different brand and size . When told to them the used sales manager was to busy talk to me he said he would call never did watch out for any thing from these people sell it and forget you Mark spicer Palm coast More
Great people, Not pushy My wife and I bought a 2011 Toyota Prius from Palm Coast Imports (Tom Gibbs). Scott and Michael were patient with us and gave great customer service. My wife and I bought a 2011 Toyota Prius from Palm Coast Imports (Tom Gibbs). Scott and Michael were patient with us and gave great customer service. More
Best experience I have ever had buying a vechicle! Everyone was very helpful in solving my problems in. Buying a vechicle. Not the best of credit, but finance dept. Solved the problem and made me very Everyone was very helpful in solving my problems in. Buying a vechicle. Not the best of credit, but finance dept. Solved the problem and made me very comfortable and knowledgeable about the process. Listened to my desires and was able to meet my financial and vechicle needs. Best experience I ever had buying a car. More
Terrible Service On 12/29/2015 I had my 2005 Chevrolet Trail Blazer towed to the dealership with a problem shifting in to gear. At that time, the problem was diagnose On 12/29/2015 I had my 2005 Chevrolet Trail Blazer towed to the dealership with a problem shifting in to gear. At that time, the problem was diagnosed to be a transmission shift cable which was replaced for twice the charge once completed when checking with two other repair shops. After I picked up the car I noticed a grinding noise coming from the vehicle. This noise could have been reported by the service tech. , but was ignored.. After I called the service writer, he suggested I drive 30 miles back to the dealership and have the noise inspected. The following day I was informed that the problem was in the transmission and front breaks needed to be replaced. The cost would have been roughly $4000.00..... I declined proceeding with the repairs and brought the vehicle to a transmission repair facility and after a lengthy inspection determined that the problem was not in the transmission, but in the brakes. Brakes and bearings were replaced for $788.00.... not the $4000.00 quoted by Tom Gibbs I plan on alerting not only my friends , but others on my face book page and, as a retired Army Officer, others in a monthly publication produced by the military,the lack of professionalism and fair dealing on the part of Tom Gibbs Chevrolet. Gordon MacPherson More
They keep their word Hi, I just wanted take a moment and right a review because my experience with this dealership was fantastic. I live about 80 miles from the dealersh Hi, I just wanted take a moment and right a review because my experience with this dealership was fantastic. I live about 80 miles from the dealership and I just bought a used car from them today. We did a large part of the bargaining over the phone due to the distance. They (in particular Michael Bustler and Scott) were very courteous and forthright; and they kept their word. Everything we agreed to on the phone, was perfectly in order when I arrived today for the test drive. This stands in sharp contrast to the last two "deals" I had attempted to make recently with other dealerships (like Napleton Nissan), which were downright dishonest, and abusive. I would highly recommend them to anybody. Sincerely, CF More
See the USA in your Chevrolet Happy and friendly people accompanied by an easy drive in service area and quality service. This is a home town type dealer, easy to get to with great Happy and friendly people accompanied by an easy drive in service area and quality service. This is a home town type dealer, easy to get to with great hours to get your car serviced. More
Excellent customer care We bought a Volt in December, and right from the beginning we had a great experience. They gave us a fair price right from the start and we didn't ha We bought a Volt in December, and right from the beginning we had a great experience. They gave us a fair price right from the start and we didn't have to haggle. They let my wife drive a demo Volt for the weekend, and answered all of our questions. They called us every month to see how we were doing. When I called about a recall notice that I had received, Tommy got on the phone to find out when the parts would arrive. He called me back within 5 minutes, and had a date when we could bring the car in and promised a loaner for the day. I have never seen such excellent service from a car dealership. I know that I am very demanding, and usually expect a little push back. There was none!! I highly recommend them and will shop no where else if we decide to buy a Chevy in the future. By the way, we love our Volt!!! More
Great experience Buying a car at Tom Gibbs was positive from the start. TJ is a fantastic sales man with a great attitude that made us feel comfortable. The whole proc Buying a car at Tom Gibbs was positive from the start. TJ is a fantastic sales man with a great attitude that made us feel comfortable. The whole process was quick and we walked out with a great vehicle. From sales to finance to detailing, I highly recommend Tom Gibbs. More
Son buys his first car! I have been buying cars from Tom Gibbs Chevy for more than 25 years. However, I couldn't be more satisfied to see my son buy his first car at this dea I have been buying cars from Tom Gibbs Chevy for more than 25 years. However, I couldn't be more satisfied to see my son buy his first car at this dealership. They put my son in a very safe and dependable car at a great price. Nice to have the piece of mind knowing he will start his career and life on his own in a safe car that won't hurt his budget. Thank you Donny Palmer, Jack Haas, and Richard in finance. First class all the way! More