Tom Gibbs Chevrolet

Terrible Service On 12/29/2015 I had my 2005 Chevrolet Trail Blazer towed to the dealership with a problem shifting in to gear. At that time, the problem was diagnose On 12/29/2015 I had my 2005 Chevrolet Trail Blazer towed to the dealership with a problem shifting in to gear. At that time, the problem was diagnosed to be a transmission shift cable which was replaced for twice the charge once completed when checking with two other repair shops. After I picked up the car I noticed a grinding noise coming from the vehicle. This noise could have been reported by the service tech. , but was ignored.. After I called the service writer, he suggested I drive 30 miles back to the dealership and have the noise inspected. The following day I was informed that the problem was in the transmission and front breaks needed to be replaced. The cost would have been roughly $4000.00..... I declined proceeding with the repairs and brought the vehicle to a transmission repair facility and after a lengthy inspection determined that the problem was not in the transmission, but in the brakes. Brakes and bearings were replaced for $788.00.... not the $4000.00 quoted by Tom Gibbs I plan on alerting not only my friends , but others on my face book page and, as a retired Army Officer, others in a monthly publication produced by the military,the lack of professionalism and fair dealing on the part of Tom Gibbs Chevrolet. Gordon MacPherson More

They keep their word Hi, I just wanted take a moment and right a review because my experience with this dealership was fantastic. I live about 80 miles from the dealersh Hi, I just wanted take a moment and right a review because my experience with this dealership was fantastic. I live about 80 miles from the dealership and I just bought a used car from them today. We did a large part of the bargaining over the phone due to the distance. They (in particular Michael Bustler and Scott) were very courteous and forthright; and they kept their word. Everything we agreed to on the phone, was perfectly in order when I arrived today for the test drive. This stands in sharp contrast to the last two "deals" I had attempted to make recently with other dealerships (like Napleton Nissan), which were downright dishonest, and abusive. I would highly recommend them to anybody. Sincerely, CF More

See the USA in your Chevrolet Happy and friendly people accompanied by an easy drive in service area and quality service. This is a home town type dealer, easy to get to with great Happy and friendly people accompanied by an easy drive in service area and quality service. This is a home town type dealer, easy to get to with great hours to get your car serviced. More

Excellent customer care We bought a Volt in December, and right from the beginning we had a great experience. They gave us a fair price right from the start and we didn't ha We bought a Volt in December, and right from the beginning we had a great experience. They gave us a fair price right from the start and we didn't have to haggle. They let my wife drive a demo Volt for the weekend, and answered all of our questions. They called us every month to see how we were doing. When I called about a recall notice that I had received, Tommy got on the phone to find out when the parts would arrive. He called me back within 5 minutes, and had a date when we could bring the car in and promised a loaner for the day. I have never seen such excellent service from a car dealership. I know that I am very demanding, and usually expect a little push back. There was none!! I highly recommend them and will shop no where else if we decide to buy a Chevy in the future. By the way, we love our Volt!!! More

Great experience Buying a car at Tom Gibbs was positive from the start. TJ is a fantastic sales man with a great attitude that made us feel comfortable. The whole proc Buying a car at Tom Gibbs was positive from the start. TJ is a fantastic sales man with a great attitude that made us feel comfortable. The whole process was quick and we walked out with a great vehicle. From sales to finance to detailing, I highly recommend Tom Gibbs. More

Son buys his first car! I have been buying cars from Tom Gibbs Chevy for more than 25 years. However, I couldn't be more satisfied to see my son buy his first car at this dea I have been buying cars from Tom Gibbs Chevy for more than 25 years. However, I couldn't be more satisfied to see my son buy his first car at this dealership. They put my son in a very safe and dependable car at a great price. Nice to have the piece of mind knowing he will start his career and life on his own in a safe car that won't hurt his budget. Thank you Donny Palmer, Jack Haas, and Richard in finance. First class all the way! More

excellent customer service Tom Gibbs Chevy went above and beyond to get me the best deal out there! The salesmen were very helpful and pleasant to work with! I would definitly r Tom Gibbs Chevy went above and beyond to get me the best deal out there! The salesmen were very helpful and pleasant to work with! I would definitly reccomend visiting this dealership before purchasing a vehicle. And who can pass up free oil changes and car washes? Thank you Tom Gibbs! A special shout out to Tommy Gibbs who was instrumental in making all this happen! More

Owner of a lease Equinox 2015 Just lease a new Equinox and we like it especially the lines on the back-up camera. Everyone there was very friendly. Would probably go back and I wo Just lease a new Equinox and we like it especially the lines on the back-up camera. Everyone there was very friendly. Would probably go back and I would recommend that dealer. More

Positive experience. Just bought a new Cruze. Love the car. Enjoyed working with the personnel at Tom Gibbs. They were very friendly and attentive. Would go back for f Just bought a new Cruze. Love the car. Enjoyed working with the personnel at Tom Gibbs. They were very friendly and attentive. Would go back for future purchases. Robert Kaufman was a pleasure to work with. More

new purchase my car buying experience was very easy and smooth going salesperson finance people and managers were all great to work with and easy to deal with. I w my car buying experience was very easy and smooth going salesperson finance people and managers were all great to work with and easy to deal with. I would recommend Tom Gibbs to all my friends and I made several purchases from this place and will continue to purchase my Chevrolet vehicles from Tom Gibb. More