Tom Hesser BMW

The dealership employees were welcoming, courteous, and well educated about my situation, I was treated like any other customer. well educated about my situation, I was treated like any other customer. More

Tammy and the crew at Hesser Chevrolet are the best! 5 gold stars for their customer and vehicle service… 5 gold stars for their customer and vehicle service… More

You guys are always awesome to me and have done amazing work to my cars. Thank you so much for your service. I’ll Always appreciate your service. HR. work to my cars. Thank you so much for your service. I’ll Always appreciate your service. HR. More

Carl, Your Professionalism, attention to detail, & excellent customer service made my entire experience Stress-Free. The collision center takes great pride in their work & it truly showed. I would giv excellent customer service made my entire experience Stress-Free. The collision center takes great pride in their work & it truly showed. I would give Carl & the collision team a 10 out of 10 RATING. I was amazed at the quality of work that was done on my car. Everyone was kind, professional & dedicated to making my car look like new again. When the kind Service Advisor Kyle brought my car to the front for me to pick up it was shining all washed it looked like a brand new car! A Special Thank You To Carl for being so dedicated & also the Collision Team At Tom Hesser Chevrolet Scranton PA. More

Service was great everything was done in a timely manner I definitely will go back I definitely will go back More

Great work friendly people I will be back again for what ever needs I may have ever needs I may have More

Tammy is always very helpful. I trust that I'll get a good and honest service. I trust that I'll get a good and honest service. More

My wife and I had an absolutely amazing experience at Tom Hesser BMW dealership! From the moment we walked in, Nick N was very friendly, professional, and genuinely interested in helping us find the right ve Hesser BMW dealership! From the moment we walked in, Nick N was very friendly, professional, and genuinely interested in helping us find the right vehicle. There was no pressure just outstanding customer service.The entire process was smooth and stress-free, from choosing the pre owned BMW to completing the paperwork. Nick was very knowledgeable and very familiar with the BMW line. A thank-you to Nick for going above and beyond after the purchase to navigate us through all of the electronics on the 2024 BMW X3 dashboard. It’s rare to find a salesman that truly puts his customers first. I highly recommend Nick N. to anyone looking for a BMW. Five stars all the way! More

Totally friendly, courteous, and professional from beginning to end. Made buying a new car a pleasure. beginning to end. Made buying a new car a pleasure. More

Kyle was very personable, the waiting room was comfortable, my car was taken at appointment time and was ready in an hour or so. comfortable, my car was taken at appointment time and was ready in an hour or so. More