
Tom Hesser BMW
Scranton, PA
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197 Reviews of Tom Hesser BMW
Simple. You can’t rip off a 70 yr old when you only have 30 yr old brains. I asked for a written parts estimate and your off by 1,000.00 for 1 part. Don’t yo You can’t rip off a 70 yr old when you only have 30 yr old brains. I asked for a written parts estimate and your off by 1,000.00 for 1 part. Don’t you realize a 16 yr old vehicle can make it with after market parts which you should ask cost of that would be ok. You didn’t because you’re not thinking smart. Dean Hesser your boss should read this and have a meeting with all you employees. I can keep going but I don’t know if it will register with your actions. More
Truck is in for the same problem this is the third time pretty bad don't you think no loaner car call Friday about 815am called again still no answer finally about 11am phone was answered this is my third pretty bad don't you think no loaner car call Friday about 815am called again still no answer finally about 11am phone was answered this is my third vehicle from hesser fix my truck this time More
Chris really worked with us on the price and was awesome. His knowledge of the vehicle was great. Also Jen in finance was excellent. She knew her job and explained everything to a tee. His knowledge of the vehicle was great. Also Jen in finance was excellent. She knew her job and explained everything to a tee. More
Tammy is great! ! Wonderful service from her at all times! She is the consummate professional who understands how to deal with the public!! ! Wonderful service from her at all times! She is the consummate professional who understands how to deal with the public!! More
Tammy it's just the best she was so very helpful with my issue and took care of it very quickly and she made sure that I was very happy with my service issue and took care of it very quickly and she made sure that I was very happy with my service More