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Tom Hesser Chevrolet

Scranton, PA

4.6
51 Reviews
Call Dealership (570) 343-1221

1001 N Washington Ave

Scranton, PA

18509

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51 Reviews of Tom Hesser Chevrolet

September 02, 2026

We have leased or bought new vehicles only from Tom Hesser over the past 15 years. We exclusively use their service department for maintenance. Always been treated professionally by the salesperson an More

by Free414802
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryon Holley, salesperson; Tammy service department
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Sep 03, 2026 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review! I truly appreciate your loyalty to Tom Hesser Chevrolet over the past 15 years. It's great to hear that you've consistently received professional service from us and the service department on all occasions. We look forward to continuing to serve you in the future! Brianne Stucker Internet Sales Manager Bstucker@tomhesser.com

July 15, 2026

I had a wonderful salesman. Not pushy very knowledgeable. Went over all the bells and whistles very clearly. Bryan Holley was a pleasure doing business with.Love my new car. More

by Redmar59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Holley
Print
Jul 15, 2026 -

Tom Hesser Chevrolet responded

Thank you for your fantastic review! I’m thrilled to hear about your positive experience with Bryan and that you love your new car. At Tom Hesser Chevrolet, we strive to provide knowledgeable and friendly service, and it's great to know we met your expectations. Looking forward to seeing you again soon! Brianne Stucker Internet Sales Manager Bstucker@tomhesser.com

July 02, 2026

My vehicle was taken there four times so far kept for the day each my time. they have not corrected the problem. In fact they’ve made it worse. Still has to go back yet again More

by Bcc622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Many different people
Print
Jul 02, 2026 -

Tom Hesser Chevrolet responded

Thank you for your feedback. I understand your frustration regarding the ongoing issues with your vehicle, and I appreciate you bringing this to our attention. Please reach out to me directly at Tom Hesser Chevrolet of Scranton to discuss this further and ensure that your vehicle is in top-notch condition. Your satisfaction is important to me, and we're committed to addressing your concerns. Brianne Stucker Internet Sales Manager Bstucker@tomhesser.com

January 19, 2026

Very nice place to take your vehicle. Nice people. Fixed my car in no time. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Print
Jan 19, 2026 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review, Anthony! We’re thrilled to hear that you had a positive experience at Tom Hesser Chevrolet of Scranton and that our team was able to get your car fixed quickly. We appreciate your kind words and hope to see you again for any future vehicle needs! Brianne Stucker Internet Sales Manager Bstucker@tomhesser.com

October 08, 2025

Great staff and always very friendly. Easy to work with and they are very timely! More

by Chris Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Print
Oct 09, 2025 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review, Chris! I truly appreciate your kind words about our staff and the friendly service at Tom Hesser Chevrolet of Scranton. It's our goal to make the process as easy and timely as possible. We look forward to seeing you again soon! Brianne Stucker Internet Sales Manager Bstucker@tomhesser.com

October 01, 2025

They charged me for 6 iuarts oil instead of five quarts that's required da More

by BJPOINT43
Recommend Dealer
Yes
Employees Worked With
Service manager
Print
Oct 01, 2025 -

Tom Hesser Chevrolet responded

Thank you for your feedback. I appreciate you bringing this to our attention. Your experience regarding the oil change at Tom Hesser Chevrolet of Scranton is important to us. I encourage you to reach out to me directly so I can address your concerns. Thank you again for your review! Brianne Stucker Internet Sales Manager Bstucker@tomhesser.com

June 04, 2025

Always a positive experience. Staff is very knowledgeable and friendly. My last service appointment went flawlessly and was accomplished in a timely fashion. More

by Julianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Print
Jun 05, 2025 -

Tom Hesser Chevrolet responded

Thank you, Julianne, we truly appreciate your kind words about your experience at Tom Hesser Chevrolet of Scranton. It's wonderful to hear that our knowledgeable and friendly staff made your service appointment go so smoothly. We look forward to seeing you again for your next visit! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

May 14, 2025

Ellie was fantastic to work with super patient and very knowledgeable. Made purchasing a new vehicle easy! More

by knaport
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellie Clarke
Print
May 14, 2025 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Ellie was able to provide you with such a fantastic experience while purchasing your new vehicle at Tom Hesser Chevrolet of Scranton. Your kind words about her patience and knowledge mean a lot to us. We hope to see you again soon and appreciate you sharing your experience! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

May 04, 2025

Best Chevy dealership in the area me and my whole family buy all of our vehicles at Tom Hesser More

by Raddis01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Holley
Print
May 04, 2025 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you and your family consistently choose Tom Hesser Chevrolet of Scranton for your vehicle needs. It means a lot to us to have customers like you. We look forward to assisting you again in the future! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

March 18, 2025

good dealership I would contuine dealing with your dealership by far a good dealership good More

by cgentile1709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not know
Print
Mar 18, 2025 -

Tom Hesser Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Tom Hesser Chevrolet of Scranton. Your continued support means a lot to us. We look forward to serving you again in the future! Samantha Bravo Internet Sales Manger Tom Hesser Dealerships 570-507-6687 Sbravo@tomhesser.com

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