Tom Kadlec Honda
Rochester, MN
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the workers at tom kadlec were very helpful and nice and i will tell everyone to come to tom kadlec i love my car and i never had gotten my car from a dealership i will tell everyone to come to tom kadlec i love my car and i never had gotten my car from a dealership More
Every thing there at Tom Kadlec was perfect, The service was fast and very friendly. I was very happy with the purchase and will recommend all to Tom Kadlec Honda. Price was very good and the lowest in town was fast and very friendly. I was very happy with the purchase and will recommend all to Tom Kadlec Honda. Price was very good and the lowest in town. Thanks Honda for your great service and smiles. More
The total experience was awesome. Everyone was super friendly and Darin worked with me through my credit issues and got me into the car that we love. I would definitely recommend Darin and the crew to friendly and Darin worked with me through my credit issues and got me into the car that we love. I would definitely recommend Darin and the crew to anyone that is looking for a new or used car. Excellent job guys, keep up the great work! More
We purchased a used vehicle last June and up to the point of the sale everyone was amazing. The person who helped us with all of our paperwork was AWESOME and I would give him a 5 for everything, but our ac of the sale everyone was amazing. The person who helped us with all of our paperwork was AWESOME and I would give him a 5 for everything, but our actual salesman was good until the sale was over. I tried to reach him multiple times after the sale and left messages that went unanswered. I was very frustrated at that point and had to actually go in and talk to someone else to get a few minor problems in my vehicle taken care of. The service department is always very good when I go in now. More
We purchased a car in November from Marty and are more than willing to refer people to him and Tom Kadlec Honda. Our vehicle had "problem" tires on it that hadn't been recalled but we received a call from than willing to refer people to him and Tom Kadlec Honda. Our vehicle had "problem" tires on it that hadn't been recalled but we received a call from the service department letting us know that people have had problems with them. It amazed us. We thought we just had some bad luck on the tires but without even bringing it to their attention, they called us and told us they would replace them. Again, these tires were not recalled but they replaced them because this had been an issue with a few of their other customers. Easy to make a referral to a place that does the right thing. Incrediable customer service and great sales staff! More
My wife and I have leased and/or bought several cars from Tom Kadlec Honda and nothing but great results. The sales team was very helpful in covering the details of the car and making any of the paperwork a Tom Kadlec Honda and nothing but great results. The sales team was very helpful in covering the details of the car and making any of the paperwork a breeze. The Service dept. has also been top notch. There have been a few times where I needed help or had questions on something and they answered all questions promptly. Another thing that blew me away is that they were VERY competitive on tire prices! I will not hesistate to purchase another car from them and continue using the service dept. More
In the past 6 years i have leased 3 cars from Tom Kadlec Honda and there is a reason i keep going back. I'm probably not the easiest costumer work with, but they have always provided me with great customer Honda and there is a reason i keep going back. I'm probably not the easiest costumer work with, but they have always provided me with great customer service regardless of the situation. The staff is always friendly and they always remember my name when i come in, which means a lot to me. I honestly can't say i have been disappointed once in the past 6 years dealing with them. Very professional and informative. They make it apparent they are customer service oriented and with my experience they have always taken care of me and treated me more than fair. I leased a new CR-V about month ago (which i love) and worked with Neal Moen (aka Neals Got The Deals). Neal was great and i enjoyed working with him. They have made me a loyal customer and i will remain one! More
I have personally purchased four cars in my lifetime and I have to say my best experience was at Tom Kadlec.....and I LOVE my Kia!!!! I had to use special financing and Darin worked with me until we reached I have to say my best experience was at Tom Kadlec.....and I LOVE my Kia!!!! I had to use special financing and Darin worked with me until we reached the amount I wanted to pay. And Mike didn't seemed bothered to bring around lots of cars for me to drive even though it was FREEZING that day :) My daughter and I actually had fun purchasing "Sasha" (that's what I named my Kia) More
I purchased 2 new tires, and less than 36,000 miles on them I needed a new pair - when I discussed my options with the service department, I was told I would have to drive the 50 miles there (with my spar them I needed a new pair - when I discussed my options with the service department, I was told I would have to drive the 50 miles there (with my spare tire because one was flat) in order for the parts manager to examine the other tire and determine if they could give me a credit towards 1 new tire. He continued to tell me they had in their system that I refused a tire rotation shortly after the 2 tires were put on the car, which was incorrect, I was told a couple different times that because of the wear on the tires, a rotation would not be necessary and do more harm than good, I never refused a rotation if it was suggested or recommended. I'm very disappointed that after all the money spent with the dealership over the last 2.5 years they were not willing to work with me in my present situation. I won't be going back. More
I have now purchased 3 Hondas from this dealership, and referred a friend for another. Each time I found the process to be smooth and streamlined with minimal hassle. The salesperson was willing to talk referred a friend for another. Each time I found the process to be smooth and streamlined with minimal hassle. The salesperson was willing to talk over the phone, and when I arrived in person everything was as we discussed. Calls were returned promptly. Seems like this dealership is more relaxed without the pressure of some Twin Cities dealers. More