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Tom Kelley Buick GMC - Service Center

Fort Wayne, IN

4.6
103 Reviews

105 Reviews of Tom Kelley Buick GMC - Service Center

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May 31, 2025

They replaced my motor. And they did it very fast gave me a loner car till mine was done More

by FISHERDECO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Prompt Made an appointment got me in a couple of days got there on time had the car moving in minutes conducted business with Alex was done service 35 minutes later More

by kstanleyi
Recommend Dealer
Yes
Employees Worked With
Alex
May 30, 2025

We were treated with respect and everything was throughly explained to us when we bought our 2024 Acadia Denali. Dennis Earnest is the best!!! More

by TDEAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

My advisor, Paul Coy is always so helpful. Service usually is completed promptly. The dealership is always clean. More

by marniejm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Coy
May 30, 2025

The service is always great, I appreciate the professionalism of the staff. I have complete confidence in the team. More

by DAWNFEY1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Fraelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Thank you for your service on our 2023 Denali We appreciate your work and help More

by stacey.mims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellie W in service
May 30, 2025

I like Tom Kelley Buick GMC dealership for my service work. Paul my service advisor is very nice and Joe , service manager is very nice.. More

by pennycrabill47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 30, 2025

Tom Kelly is the only dealership that I have made a purchase from since coming to Fort Wayne in 99 More

by DONALDCRENSHAW468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Know none by name
May 29, 2025

Great service! Pleasant staff. Reasonable charge for oil change. Received car wash during oil change. More

by GRMUELLER7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 29, 2025

They are always very nice and helpful and ready to explain the issues you are having More

by Sueamermanaliasthelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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