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Tom Kelley Buick GMC - Service Center

Fort Wayne, IN

4.5
193 Reviews

193 Reviews of Tom Kelley Buick GMC - Service Center

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July 12, 2025

The Kelley Buick/GMC team is always knowledgeable and helpful. I appreciate the entire experience from purchasing a new truck to continued service when required. John Harker More

by HARKERPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
July 11, 2025

They always take care of me and my car. My service manager knows how to work with his customers. More

by EWKCSHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

I had my starter replaced but you couldn't find parts. I had to go across the street to buy a starter. I also think you charged me too much to replace the starter. The average price on the internet was q More

by klcslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

The showroom is modern and shows the vehicles well and is staffed with knowledgeable sales professionals. The service advisors are excellent and keep you informed on the work being done More

by DRK01HOCKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Hostetler.
July 10, 2025

I was a little disappointed with my experience this time - the communication was not great. I dropped my car off in the morning 8:00am for an oil change and diagnostic for a noise, and didn't hear anything More

by Clkunkel32
Recommend Dealer
Yes
Employees Worked With
Paul Coy
July 10, 2025

Clean, efficient and very friendly. Always a joy to have conversation when I come in for my service work. More

by WLCOLLINS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Courteous and friendly answered all my questions. Clean facility . Service done in a timely manner. More

by Chcl2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hardman
July 10, 2025

Terrific customer service! So far, the maintenance and work done to my vehicle has been excellent. My service advisor, Justin, is awesome. And, I have always appreciated the More

by BRISALI03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, service advisor
July 09, 2025

Paul Coy is my advisor and has taken great care of my vehicles. Keeps me well informed what need’s fixed. I use your coupons to help my cost down. Well done Paul Coy. More

by JROMARY2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Excellent Sales & Service………. Have purchased there many times, would sent any one there. This Dealership has a #1 RATING IN MY BOOK More

by cale.drp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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