Tom Kelley Buick GMC - Service Center

This dealership treats its customers with respect. The staff is professional and accommodating to my schedule and needs. The staff is professional and accommodating to my schedule and needs. More

My name is Steve. My wife Ginny bought her Acadia in for an oil change. Jacob Click told her that I always get engine conditioner and fuel additive. He lied to her. We My wife Ginny bought her Acadia in for an oil change. Jacob Click told her that I always get engine conditioner and fuel additive. He lied to her. We will not come back. More

Great friendly professional service. Easy appointment scheduling, service is complete in a short time. Satisfied Easy appointment scheduling, service is complete in a short time. Satisfied More

All work was done as it should be and we will bring it back to them the next time if needs work done to it. But it seems to take more time then I think it should?? back to them the next time if needs work done to it. But it seems to take more time then I think it should?? More

Great dealership and people from top to bottom, trusted service department, sales department, all around great dealership! service department, sales department, all around great dealership! More

Great sales staff, new car orientation, etc. Just a poor service experience this time. No call back. Bad service. Just a poor service experience this time. No call back. Bad service. More

Thanks to Alex Echennoz, Ashley Fraelich & ex Dan Borton or I probably wouldn’t go back! 15 years ago when managers office was located by the front entrance everyone (all managers & sales staff) we’re all f or I probably wouldn’t go back! 15 years ago when managers office was located by the front entrance everyone (all managers & sales staff) we’re all friendly and stop me and talk. Now when I’m getting car serviced I walk through the showroom and hardly anyone talks to you. I walk outside and look at the new models and only once over the last 10 years has a young man ask if I needed any help or had a question. Im not there a lot but look at my service record im there quite a few times as I drive 60 miles just for service over the last 15 years, only because of the ones I listed above or I wouldn’t make the drive. Walk in plain cloths through service dept past reception desk and walk around and count how many people walk up to you! More

Was good service. Oil change was quick. Will bring my vehicle back for the next service Oil change was quick. Will bring my vehicle back for the next service More

Fun and professional employees. Would recommend them to my friends. Service department answers my questions and helps me understand what is going on with my car Would recommend them to my friends. Service department answers my questions and helps me understand what is going on with my car More

Took my car there on a Thursday @9 , Was told I would get a courtesy call to know if I needed to get loner until mine was finished. Nobody called. I called them and got told the mechanic hasn't finished they a courtesy call to know if I needed to get loner until mine was finished. Nobody called. I called them and got told the mechanic hasn't finished they will call you tomorrow (Friday morning ). Next morning came no call no nothing. Closed the weekend and the holiday didn't reopen until that following Tuesday got told diagnostic will be about 180. Got there to pick up my truck after 5 days of it being held there , total came to over 300 dollars. Nobody called and told me that there was two different test you have to run for what I needed checked out because if I knew that I would have said never mind. More