Tom Kelley Buick GMC - Service Center
Fort Wayne, IN
132 Reviews of Tom Kelley Buick GMC - Service Center
Tom Kelley is an AMAZING DEALERSHIP i have bought 5 cars from them. An AMAZING TEAM. LOVE THEM DEARLY from them. An AMAZING TEAM. LOVE THEM DEARLY More
Everyone was super friendly and professional! Never felt pressured to buy. Definitely our best experience at any dealership! Never felt pressured to buy. Definitely our best experience at any dealership! More
Great initial contact. Professional and efficient. Seems to take quite awhile to get an oil change??? 90+ minutes seems like a long time. Especially when the 'checkup' can Professional and efficient. Seems to take quite awhile to get an oil change??? 90+ minutes seems like a long time. Especially when the 'checkup' can be done while the oil is draining. All systems are different at all dealerships, however. More
Great timely service. I arrived a little before the scheduled appointment and was met and greeted promptly. I was given an idea of what the process looked like and the o I arrived a little before the scheduled appointment and was met and greeted promptly. I was given an idea of what the process looked like and the option to wait or return when the process was completed. More
I do like the dealership, but this last time the service guy dropped the ball. I waited over 30 min then went and found him! He said the man who checked my car in didn’t let him know I had arrived! Not s guy dropped the ball. I waited over 30 min then went and found him! He said the man who checked my car in didn’t let him know I had arrived! Not sure about that! Anyway then the coffee machine was broken. Because I knew they had coffee I had not stopped to pick up a cup. They did offer to let me walk nextdoor to get a cup. More
The people that I have had the opportunity of working with are always professional and respectful of my time. I appreciate that. with are always professional and respectful of my time. I appreciate that. More
Every time I get service with Paul Coy I have an excellent experience. He does a great job me and my family when they visit. Paul is an excellent representative for Kelley Automotive. excellent experience. He does a great job me and my family when they visit. Paul is an excellent representative for Kelley Automotive. More
I have always had a positive experience with Tom Kelley Buick service. Work had been completed in the time frame estimated and the costs of service align with the prices I would expect. Buick service. Work had been completed in the time frame estimated and the costs of service align with the prices I would expect. More