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Tom Kelley Buick GMC - Service Center

Fort Wayne, IN

4.6
120 Reviews

120 Reviews of Tom Kelley Buick GMC - Service Center

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June 04, 2025

They are nice, kind, explain everything they do accommodatiions are nice while you wait while they are servicing your vehicle More

by Mary2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Fraelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Great people, but they did not complie with coupons on line. I was told to go online for coupons when I was booking appointment. Most Fort Wayne shops will perform oil change with online coupons. I use to More

by brischorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
June 02, 2025

Great job on fixing my truck. Thank you for the good job and I hope everything works great. More

by JOENWINSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Great service,all areas were clean, comfortable seating, snack bar, and service was done in a timely manner. More

by Neffdj
Recommend Dealer
Yes
Employees Worked With
Paul in service dept
June 02, 2025

Tom Kelley Buick GMC has friendly, caring people! They helped me with a car repair on short notice. More

by jkmarquell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli and Alex E.
May 31, 2025

Prompt Made an appointment got me in a couple of days got there on time had the car moving in minutes conducted business with Alex was done service 35 minutes later More

by kstanleyi
Recommend Dealer
Yes
Employees Worked With
Alex
May 31, 2025

They replaced my motor. And they did it very fast gave me a loner car till mine was done More

by FISHERDECO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

We were treated with respect and everything was throughly explained to us when we bought our 2024 Acadia Denali. Dennis Earnest is the best!!! More

by TDEAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

My advisor, Paul Coy is always so helpful. Service usually is completed promptly. The dealership is always clean. More

by marniejm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Coy
May 30, 2025

The service is always great, I appreciate the professionalism of the staff. I have complete confidence in the team. More

by DAWNFEY1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Fraelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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