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Tom Kelley Buick GMC - Service Center

Fort Wayne, IN

4.6
117 Reviews

117 Reviews of Tom Kelley Buick GMC - Service Center

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May 29, 2025

They are always very nice and helpful and ready to explain the issues you are having More

by Sueamermanaliasthelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Great service! Pleasant staff. Reasonable charge for oil change. Received car wash during oil change. More

by GRMUELLER7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 29, 2025

Easy check in. Competent service staff. Service adequately performed. Suggested repairs identified. Team is good More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Great place to buy a car and get quality service and a nice salesman to talk to More

by BILLBOLINGER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sparkman III
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

My experience with Christina G was AMAZING! ! She was so kind from the minute I walked into the door to the minute I walked out. I couldn't have asked for someone better to work with! She met al More

by cbmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina G
May 28, 2025

Everyone was very friendly. The whole area was neat and clean. Only complaint is that they were unable to pull up on their computer the savings I could have received that was More

by TLS615W
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin
May 27, 2025

Close to my home; helpful and polite service advisors, clerks, salesmen; easy to make service appointments. Clean rest rooms, waiting rooms; warm coffee while u wait; comfortable waiting room with TV. Enj More

by MICHAELEBARNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Communication with Kelly automotive is extremely poor. I’ve had my new Enclave in Twice. first time was extremely poor service, oil change was fine More

by FISHWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Kinder
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Oil change service easy to set up appointment online. Arrived on time got the vehicle in and out in convenient time. Was able to use my GM reward points. More

by EM3355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Echenoz
May 26, 2025

They got my car right in for a new water pump and did my brakes the same day. I was able to pick it up that afternoon, excellent customer service! More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin