Tom Kelley Buick GMC - Service Center

Dedicated and professional service. Great lounge area provided while I wait for my service to be completed. Provided updates on my service timeline. Friendly and curtious staff. Great lounge area provided while I wait for my service to be completed. Provided updates on my service timeline. Friendly and curtious staff. More

Service work is always professional and done in a timely manner. Highly recommended for all your service needs. manner. Highly recommended for all your service needs. More

He was kind very knowledgeable and helpful! Made the whole repair process smooth and stress free!! Made the whole repair process smooth and stress free!! More

Everything was completed in a timely manner. I really appreciate the video of things that need fixed and the potential repairs that need done soon, I really appreciate the video of things that need fixed and the potential repairs that need done soon, More

I’ve been a long time customer. I appreciate the service manager going out of his way to double check my car was not in need of addition service. I appreciate the service manager going out of his way to double check my car was not in need of addition service. More

Friendly. Informative. Fast service. Alex is always friendly and helpful. Dealership is clean. Plenty of customer waiting area. Informative. Fast service. Alex is always friendly and helpful. Dealership is clean. Plenty of customer waiting area. More

Charged 2 diagnostic fees for my evaluation and it’s been 2 weeks and no update on status of parts. The issues were not of equal complexity and I was charged $175 for each of these assessments. 2 weeks and no update on status of parts. The issues were not of equal complexity and I was charged $175 for each of these assessments. More

I waited 3 hrs for the car to be diagnosed and I was an 8 am appt. After they said they would need the car for an additional two hours minimum. I'm like I cannot stay here all day. Only at that point was a l am appt. After they said they would need the car for an additional two hours minimum. I'm like I cannot stay here all day. Only at that point was a loaner car offered if that had been an option at 8 o'clock that morning my level of satisfaction would've been much much higher. More

Tom Kelley always delivers, quality, personal care and superior service. From the showroom to the service department, you experience a pleasantness in each visit. superior service. From the showroom to the service department, you experience a pleasantness in each visit. More

Kudos to Alex Echenoz, Service Advisor, for an amazing job helping us with our issue. He went the extra mile whereas other GMC dealers wouldn't. We thank him so much for going above and beyond. He's a you job helping us with our issue. He went the extra mile whereas other GMC dealers wouldn't. We thank him so much for going above and beyond. He's a young, hard working man that deserves employee of the month award. More