Tom Kelley Buick GMC - Service Center

Nice people. Definitely need some work on communication and technician quality. I had NSU with my vehicle that took five or six times of me bringing it back for t Definitely need some work on communication and technician quality. I had NSU with my vehicle that took five or six times of me bringing it back for them to fix it. Had to contact the service manager and go through a whole process just to get my vehicle fixed. Told them on numerous occasions to test drive the vehicle before they give it back and every single time the noise was still present. More

Having an appt. at 8:00am on a Sat., a 1 1/2 hr oil change is too long! at 8:00am on a Sat., a 1 1/2 hr oil change is too long! More

Everyone is very kind and worked through my indecisiveness on which vehicle to get. Ashely was definitely the biggest help and messaging back and forth on vehicles, she let me test drive many d indecisiveness on which vehicle to get. Ashely was definitely the biggest help and messaging back and forth on vehicles, she let me test drive many different things until I decided on the right one. Would highly recommend her and the dealership to anyone! More

Awesome! Alex was very professional, well informed and communicated well! I appreciate the level of service I received! Alex was very professional, well informed and communicated well! I appreciate the level of service I received! More

Professional and courteous staff. Had loaner available for us to use while servicing vehicle. We will need to return once back ordered part is available Had loaner available for us to use while servicing vehicle. We will need to return once back ordered part is available More

I had a great experience when I bought my Terrain there. Brett was an excellent salesman and Alex in service is awesome as well! there. Brett was an excellent salesman and Alex in service is awesome as well! More

Very smooth process getting the car in and out. Change my airbag due to a recall, and fortunately i haven’t had to use it, so I don’t know the quality of service. Change my airbag due to a recall, and fortunately i haven’t had to use it, so I don’t know the quality of service. More

Friendly people. Service took WAY too long Two hour oil change is ridiculously too long. Service took WAY too long Two hour oil change is ridiculously too long. More

Friendly. Clean shop. I had a few things that needed done. Money was a little tight, they didn't pressure me into anything I didn't want to take care of that d Clean shop. I had a few things that needed done. Money was a little tight, they didn't pressure me into anything I didn't want to take care of that day. More

Brought our vehicle in for a noise in the back left side. At first it wasn't making the sound when my husband test drove with the service tech. The next day they heard the noise and was able to fix it. At first it wasn't making the sound when my husband test drove with the service tech. The next day they heard the noise and was able to fix it. More