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Tom Kelley Buick GMC - Service Center

Fort Wayne, IN

4.6
126 Reviews

126 Reviews of Tom Kelley Buick GMC - Service Center

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May 12, 2025

Dennis and Stephanie are so great to work with. What a super experience and a joy to do business with top notch people More

by ANKCO22
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lytle
May 12, 2025

Started dealing with Kelly’s GMC when I moved to Fort Wayne in 2012 bought a 2013 GMC,” 2019 Chevrolet, 2022 Chevrolet, now 2024 GMC No reason to stop now! More

by MARVINCROUSSORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Thank you for your kind service and continued promptness to getting my vehicle in and out More

by thomasholliness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in service
May 12, 2025

Timeliness and communication are lacking at this service location. I hate coming here for service More

by jsbowpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisors
May 10, 2025

Service writer Paul Coy was very professional. He ensured repairs were completed timely and kept me updated throughout the process. When I arrived to pick up my vehicle, it was just after closin More

by kevin@elliscres.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Coy
May 09, 2025

This is not a fast review. Good service but this is not part of it. More

by DENISESG49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 08, 2025

Very easy to work with. Keeps you informed of the future deals and any changes that have to made More

by tomcrandall39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Feller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

I had the pleasure of working with Denny Waybrite. He was very professional, knowledgeable, and made the experience a pleasant one. I would definitely recommend him and look forward to working with hi More

by RMORIMANNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Waybrite
May 08, 2025

Great service and great job, keep up the excellent service that you are doing. Thank you. More

by linda.d.ropa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Deakyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sparkman III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Fraelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Feller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pay Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Dedicated and professional service. Great lounge area provided while I wait for my service to be completed. Provided updates on my service timeline. Friendly and curtious staff. More

by Judy K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, in Service
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