Tom Kelley Buick GMC - Service Center

Everything was completed in a timely manner. I really appreciate the video of things that need fixed and the potential repairs that need done soon, I really appreciate the video of things that need fixed and the potential repairs that need done soon, More

Charged 2 diagnostic fees for my evaluation and it’s been 2 weeks and no update on status of parts. The issues were not of equal complexity and I was charged $175 for each of these assessments. 2 weeks and no update on status of parts. The issues were not of equal complexity and I was charged $175 for each of these assessments. More

He was kind very knowledgeable and helpful! Made the whole repair process smooth and stress free!! Made the whole repair process smooth and stress free!! More

Great communication. Very accommodating team. Mason is extremely helpful and will continue to work with him. I actually schedule my services around business trips to co Very accommodating team. Mason is extremely helpful and will continue to work with him. I actually schedule my services around business trips to continue utilize this team. More

Nice people. Definitely need some work on communication and technician quality. I had NSU with my vehicle that took five or six times of me bringing it back for t Definitely need some work on communication and technician quality. I had NSU with my vehicle that took five or six times of me bringing it back for them to fix it. Had to contact the service manager and go through a whole process just to get my vehicle fixed. Told them on numerous occasions to test drive the vehicle before they give it back and every single time the noise was still present. More

It was awesome It was a good experience! I'm glad that the dealership services my truck & keeps everything up to standard I'm glad that the dealership services my truck & keeps everything up to standard More

Tom Kelley always delivers, quality, personal care and superior service. From the showroom to the service department, you experience a pleasantness in each visit. superior service. From the showroom to the service department, you experience a pleasantness in each visit. More

Kudos to Alex Echenoz, Service Advisor, for an amazing job helping us with our issue. He went the extra mile whereas other GMC dealers wouldn't. We thank him so much for going above and beyond. He's a you job helping us with our issue. He went the extra mile whereas other GMC dealers wouldn't. We thank him so much for going above and beyond. He's a young, hard working man that deserves employee of the month award. More

I waited 3 hrs for the car to be diagnosed and I was an 8 am appt. After they said they would need the car for an additional two hours minimum. I'm like I cannot stay here all day. Only at that point was a l am appt. After they said they would need the car for an additional two hours minimum. I'm like I cannot stay here all day. Only at that point was a loaner car offered if that had been an option at 8 o'clock that morning my level of satisfaction would've been much much higher. More

Everyone is very kind and worked through my indecisiveness on which vehicle to get. Ashely was definitely the biggest help and messaging back and forth on vehicles, she let me test drive many d indecisiveness on which vehicle to get. Ashely was definitely the biggest help and messaging back and forth on vehicles, she let me test drive many different things until I decided on the right one. Would highly recommend her and the dealership to anyone! More