Tom Kelley Buick GMC - Service Center
Fort Wayne, IN
126 Reviews of Tom Kelley Buick GMC - Service Center
It is the people that make the experience excellent. Nathan listened to us and offered options several times until we found the exact fit for what we needed, what we wanted and what we could afford! All Nathan listened to us and offered options several times until we found the exact fit for what we needed, what we wanted and what we could afford! All the while, he kept the experience positive and fun! So far this year, we've purchased 2 cars through Kelley! More
Everything was completed in a timely manner. I really appreciate the video of things that need fixed and the potential repairs that need done soon, I really appreciate the video of things that need fixed and the potential repairs that need done soon, More
Charged 2 diagnostic fees for my evaluation and it’s been 2 weeks and no update on status of parts. The issues were not of equal complexity and I was charged $175 for each of these assessments. 2 weeks and no update on status of parts. The issues were not of equal complexity and I was charged $175 for each of these assessments. More
Friendly. Informative. Fast service. Alex is always friendly and helpful. Dealership is clean. Plenty of customer waiting area. Informative. Fast service. Alex is always friendly and helpful. Dealership is clean. Plenty of customer waiting area. More
I’ve been a long time customer. I appreciate the service manager going out of his way to double check my car was not in need of addition service. I appreciate the service manager going out of his way to double check my car was not in need of addition service. More
Kudos to Alex Echenoz, Service Advisor, for an amazing job helping us with our issue. He went the extra mile whereas other GMC dealers wouldn't. We thank him so much for going above and beyond. He's a you job helping us with our issue. He went the extra mile whereas other GMC dealers wouldn't. We thank him so much for going above and beyond. He's a young, hard working man that deserves employee of the month award. More
Tom Kelley always delivers, quality, personal care and superior service. From the showroom to the service department, you experience a pleasantness in each visit. superior service. From the showroom to the service department, you experience a pleasantness in each visit. More