Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelley Auto Mall
Decatur, IN
394 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 395 reviews
Verified Customer
March 30, 2026
Had our car for 2 weeks, have it back now, but still waiting on the part! The alignment that be we paid for, is not any better. Also, did not do the routine service that we asked for. waiting on the part! The alignment that be we paid for, is not any better. Also, did not do the routine service that we asked for. More
by EMIL.MEYER
Employees Worked With
Service people are pleasant and polite, but they are not getting the job done.
March 26, 2026
Even while short staffed, everyone was friendly and very helpful! They made the process in buying the vehicle very seamless. helpful! They made the process in buying the vehicle very seamless. More
by EVAN_BURKLEY510
March 26, 2026
We brought our vehicle in because the check engine light was on. They checked our vehicle and the check engine light went off and would not come back on. Trevor explained to us that sometimes that happens a was on. They checked our vehicle and the check engine light went off and would not come back on. Trevor explained to us that sometimes that happens and to take the vehicle home and drive it and if we had any more problems to give him a call, he was awesome and was with us through the whole process More
by Bec1322
Employees Worked With
Trevor
March 25, 2026
I have been using this dealership for years I have bought new trucks there and have had them repaired there also. bought new trucks there and have had them repaired there also. More
by debraanderson953
March 19, 2026
Helpful staff, great attitude Helpful staff, great attitudes. They were very persistent and hospitable. They made us feel like part of the family attitudes. They were very persistent and hospitable. They made us feel like part of the family More
by SABSHIRE1014
Employees Worked With
Jeffery, Thomas, and Josh
