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Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood

Greenwood, IN

Overview
Reviews
Vehicles
4.3
235 Reviews
Call Dealership (317) 881-6791

750 US 31 North

Greenwood, IN

46142

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Showing 235 reviews

March 31, 2022

O’BRIEN Jeep has been great since we purchased our new 2017 Jeep Renegade from them. More

by Jeepster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Casner
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Jun 10, 2022 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Jeepster, Thank you for taking the time to post a review. We really appreciate your business! Terry O'Brien

Helpful
March 31, 2022

Brought my van in for service, the staff was very friendly and service was great. Paul is an excellent service writer. More

by gauze05.tanning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 10, 2022 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

gauze05.tanning, Paul is one of the best! Thank you for sharing your experience and for your business. Terry O'Brien

Helpful
February 23, 2022

Messed up replacing my motor. Brought it back in. They disconnected the fuse box first (which is wrong) and my expensive Challenger has now been set on fire at their shop. They sa More

by Bofa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not Applicable
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Mar 21, 2022 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Bofa, I apologize for your experience. I understand the electrical fire in your 2010 Challenger was an accident and that the insurance company has already settled with you. Please contact Brian Miller, General Manager, directly at 317-881-6791 if you wish to discuss further.

Helpful
February 18, 2022

Told I needed to make appointment a week in advance. Did so. After two days with my vehicle they had done no repairs. Said they needed it another two days…really?? Took my broke truck and went elsewher More

by Robert III
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Patrick
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Mar 21, 2022 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Robert, I apologize for the delay servicing your truck. Please contact Brian Miller, General Manager, directly at 317-881-6791 to discuss your experience so we can make sure it doesn't happen again.

Helpful
January 22, 2022

Had body work done at this dealership. Work done promptly and was done very professionally. A fantastic job. More

by Denali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in the body shop
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Mar 21, 2022 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Denali, Thank you for taking time to post a review! We appreciate your business. Terry O'Brien

Helpful
January 06, 2022

My experience with this dealer is more based on routine service on my old 1999 Dodge Ram van. Now vintage, there is some effort needed to get parts, which they have always been able to do. More

by daymonevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason James
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Mar 21, 2022 -

Tom O'Brien Chrysler Jeep Dodge Ram - Greenwood responded

Daymon, It's hard to believe a 1999 is now vintage! Thanks for trusting us to service your Dodge van. We appreciate your business. Terry O'Brien

Mar 21, 2022 -

daymonevans responded

I will continue to trust O'Brien with my precious travel van, Will be scheduling soon for routines and check-ups for Summer Travel

Helpful 1
October 26, 2021

Always impressed with the attention to detail, and quality of service we’ve received! We would highly recommend Tom O’Brien service department! More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Helpful
October 24, 2021

Absolutely worst dealership have ever experienced. Offered way less than the trade in value for my truck and would not come down on price or fix anything wrong with truck they had. Would never deal wi More

by tiduck21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Rand
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Helpful
October 21, 2021

Jason James was very kind, easy to work with and never tired of my many questions :) More

by skb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason James
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Helpful
September 27, 2021

Tyler is great to work with and is very professional.The dealership is very professional and great to work with. More

by m_kinnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Adam Derosette, Tyler Hamilton
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