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Tom Peacock Cadillac

Houston, TX

Overview
Employees
Reviews
Vehicles
4.7
280 Reviews
Welcome to Tom Peacock Cadillac Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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15480 North Fwy

Houston, TX

77090

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Showing 280 reviews

April 29, 2021

This was the best car buying experience I have ever had! My sales rep was Kylie Flax and she was so easy to work with. I never felt pressure from her and never felt like she was xx’ing me. The atmosphere in More

by Ahuggs128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie Flax
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2021 -

Tom Peacock Cadillac responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Tom Peacock Cadillac. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Steve Hainline | General Manager | 281.443.7700

April 28, 2021

The best care and experience of purchasing a new car Ever!! Outstanding dealership!! Excellent customer care and hospitality! Dealership sparkling clean and comfortable! Everyone was polite! More

by Pete S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bennani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2021 -

Tom Peacock Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Steve Hainline | General Manager | 281.443.7700

April 27, 2021

Salesman was very attentive and worked the deal to my satisfaction. Small marks in the paint job was taken care of and it was gased up and ready to go More

by Gingerfazin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Templeton
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Apr 29, 2021 -

Tom Peacock Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Steve Hainline | General Manager | 281.443.7700

April 25, 2021

My experience was delightful and my salesperson Edward Stewart was amazing. I wouldn't buy a car anywhere else and from any other salesperson!! Very satisfied More

by msann162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2021 -

Tom Peacock Cadillac responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Steve Hainline | General Manager | 281.443.7700

April 25, 2021

See Walter Dillard. He’s a true sales professional. Overall experience was excellent. No pressure, customers treated as intelligent and informed consumers. Recommended without reservation. More

by Jewopaho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt Thomas
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Apr 27, 2021 -

Tom Peacock Cadillac responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Steve Hainline | General Manager | 281.443.7700

April 24, 2021

We are a repeat customer we have been so pleased with the dealership. We have also recommended the dealership to others. Arner has been great. More

by kathrynabfinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arber Neziri
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Apr 27, 2021 -

Tom Peacock Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Steve Hainline | General Manager | 281.443.7700

April 22, 2021

Freddie Powers is fair and honest. He promptly answered any questions I had. He gave me a test drive in the vehicle and he easy to deal with. More

by davidhultz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Powers
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Apr 26, 2021 -

Tom Peacock Cadillac responded

Thank you for your great review, David! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Steve Hainline | General Manager | 281.443.7700

April 22, 2021

Quick and easy. Had what I want and made it easy to purchased. Great salesman and he knew where to go and find what I wanted More

by wilsonjm2411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buscemi
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Apr 26, 2021 -

Tom Peacock Cadillac responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Steve Hainline | General Manager | 281.443.7700

April 21, 2021

I found the dealership to have a pleasant atmosphere and the people that I dealt with were both helpful, friendly and knowledgeable. George my sales person was extremely helpful in answering my questions an More

by bdixon9177
Recommend Dealer
Yes
Employees Worked With
George Salama
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Apr 23, 2021 -

Tom Peacock Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Steve Hainline | General Manager | 281.443.7700

April 20, 2021

Salesman Chase and the two gentlemen in finance were extremely professional. All took their time to explain questions I had before and after sale. One of the better new car buying experiences I’ve had. More

by Jerome Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both gentlemen I met in finance. Sorry not that great at remembering names., Chase Slay
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Apr 22, 2021 -

Tom Peacock Cadillac responded

Thank you so much for the nice review, Jerome! We really appreciate this feedback and I'll be certain to share your compliments with Chase and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Steve Hainline | General Manager | 281.443.7700

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