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Tom Peacock Cadillac

Houston, TX

4.7
279 Reviews
Welcome to Tom Peacock Cadillac Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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15480 North Fwy

Houston, TX

77090

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Showing 279 reviews

September 16, 2024

Alvis and Rodney in Vogue Tire and Rim are a dynamic duo. They both are very professional and courteous. The overall team does a great job with customer service. More

by Revrodjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Tom Peacock Cadillac responded

Thank you for your wonderful review! I truly appreciate your kind words about Alvis, Rodney, and our team at Tom Peacock Cadillac. I'm thrilled to hear that you experienced great customer service. I look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 16, 2024

Great service, everyone was polite and adviser Renee was excellent. I will be back when I need service More

by anthonyhooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Tom Peacock Cadillac responded

Thank you so much for your kind words! I'm thrilled to hear that you received great service from our team and that Renee made a positive impact during your visit. I appreciate your feedback and look forward to welcoming you back to Tom Peacock Cadillac whenever you need service. Safe travels! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 15, 2024

Excellent service and Tina worked to get a reduced price. I would recommend Tom Peacock. More

by joegrimjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Sep 17, 2024 -

Tom Peacock Cadillac responded

Thank you for your wonderful review! We're thrilled to hear you received excellent service and that Tina was able to assist you in getting a reduced price. Your recommendation means a lot to us. We look forward to serving you again at Tom Peacock Cadillac! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 15, 2024

Best Cadillac dealership in Houston! The customer service was so awesome, especially Joe he went above and beyond i could feel the empathy from him about my situation and I appreciated e More

by alley499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
Sep 17, 2024 -

Tom Peacock Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about your experience at Tom Peacock Cadillac. It's great to hear that Joe provided you with exceptional service and made your visit enjoyable. We strive to create a welcoming environment for all our customers, and we're delighted that you felt that during your time with us. We look forward to seeing you again for your next visit! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 13, 2024

Joe was very helpful and professional. I appreciate all the good service from this dealership. I will definitely recommend the dealership to friends and family. Thanks. More

by Roger S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
Sep 16, 2024 -

Tom Peacock Cadillac responded

Thank you so much, Roger, for your wonderful review of Tom Peacock Cadillac! We're thrilled to hear that you found our service helpful and professional. Your recommendation to friends and family means a lot to us, and we look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 13, 2024

My service writer Renee was very helpful and made my experience easy. I would definitely recommend her and this dealership. More

by lindanew2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Tom Peacock Cadillac responded

Thank you for your kind words! We're thrilled to hear that Renee provided you with helpful service and made your experience at Tom Peacock Cadillac easy. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 13, 2024

Spear Pittman did a great job keeping me in the loop with the service on my Lyriq. Thank you so much! More

by Skinnyp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Tom Peacock Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Spear kept you informed during your Lyriq service. At Tom Peacock Cadillac, we strive to provide excellent communication and service to our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 12, 2024

Had the car towed in without a specific appointment on a Monday morning. The Service Department worked us in and got us a loaner car until repairs were made. They also fixed an outstanding recall issue whi More

by Steve Shu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Tom Peacock Cadillac responded

Thank you so much for your wonderful review, Steve! We truly appreciate your feedback on your recent experience with Tom Peacock Cadillac. We’re glad to hear that Alvis was able to keep you informed throughout the process and that we could take care of the repairs efficiently. It’s great to know you had a very good experience with us! We look forward to serving you again in the future. Sincerely, Steve Hainline | General Manager | 281.443.7700

September 11, 2024

Dealership looks great. Service person was very good. Love the new waiting areas and fresh baked cookies More

by cbrown9059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Tom Peacock Cadillac responded

Thank you for your kind words! I'm thrilled to hear that you enjoyed our dealership and the new waiting areas at Tom Peacock Cadillac. It’s great to know our service team made a positive impression on you, and I'm glad you loved the freshly baked cookies! I look forward to welcoming you back on your next visit! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 11, 2024

Sales person, sales mgr. , finance-all great Jenifer, Michael, Alex. Nice car, good price, clean facility More

by bfwolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenifer Iglesias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Alex
Sep 12, 2024 -

Tom Peacock Cadillac responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team, including Michael and Alex, and that you are happy with your new car. At Tom Peacock Cadillac, I strive to provide excellent service and a clean facility for all our customers. I appreciate your feedback and look forward to seeing you again! Sincerely, Steve Hainline | General Manager | 281.443.7700

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