Tom Peacock Nissan

Great customer service and great work all around. Comfortable waiting area and staff and service advisors explain things thoroughly. Comfortable waiting area and staff and service advisors explain things thoroughly. More

Don't sell your car to Tom Peacock Nissan. Why? Read on, my friends. By the way, I’m a young woman who was selling my car alone. At first, it was going swimmingly. I was working with Nathan, who was a my friends. By the way, I’m a young woman who was selling my car alone. At first, it was going swimmingly. I was working with Nathan, who was able to match my offer from another dealership when I let him know the situation. Everyone I interacted with was very friendly and seemed sincere, so I felt comfortable agreeing to a deal with Nissan since it was so welcoming. We finalized a price, signed preliminary documents, and I was told I could pick up the check on Friday (this was Wednesday). Shame on me, I didn’t ask for any paper copies at the time. I did ask for emailed copies once I got home, and honestly I wonder if that spurred on what happened next. Thursday rolls along and I’m going about my day. I get a voicemail from Nathan, who urges me to call him back ASAP. Alright, they’re probably going to say some garbage and try to get me to take a little less for my car. NOPE. Nathan tells me that “all of my control arms are broken” and “the repair costs 3k, so my manager can only offer you 2k less” than we agreed upon. Wow, they really think they can pull the wool over my eyes, don’t they? Yeah no. I hadn’t noticed *any* symptoms of control arm damage, much less them both being broken. It’s laughable. Also, he said “all”? There are only two control arms. Lmfao. Even IF the arms were damaged or broken, I got a same day quote for a full repair for only $800, not the obscene 3k Nissan stated. So, as one does, I take my car to my mechanic for a professional second opinion. Guess what? *gasp* Nothing’s wrong! And I’m definitely not doing any business with Tom Peacock Nissan in the future. Honestly, I’m not sure how much of this was Nathan and how much was his manager. Either way, I am unspeakably disappointed with my experience and that Tom Peacock Nissan felt they could take advantage of me to swindle their way out of a fair deal. I wish I could say that I’m surprised, but it looks like the car dealership stereotype strikes again. Bottom line: I absolutely do NOT recommend Tom Peacock Nissan. More

The service was excellent from beginning to end Highly Recommend this place love the service Recommend this place love the service More

Was offered GAP insurance, and when I finally had.time to look at my ,contract, was charged 3000$ for a service contract,that I had no clue about. FIRST new car ,I purchased in 25 yrs. GAP, was a new thing t look at my ,contract, was charged 3000$ for a service contract,that I had no clue about. FIRST new car ,I purchased in 25 yrs. GAP, was a new thing to me..53$ ,added to my payment a month. So again,i was told GAP was to cover,incase car was totalled out !! NOT FOR A SERVICE CONTRACT !! VERY UNHAPPY CUSTOMER.. More

I'm so happy Victor was able toHelp me again. This time I'm so happy Victor was able to Help me again. This time I had to Get more space and upgrade to a 2021 Murano I'm so happy Victor was able to Help me again. This time I had to Get more space and upgrade to a 2021 Murano More

When I called to set an appointment the female was not customer friendly. When I arrived the service consultant Nancy Bueno was the friendliest person I have ever met. She explained the procedure and got customer friendly. When I arrived the service consultant Nancy Bueno was the friendliest person I have ever met. She explained the procedure and got me through the service. Afterwards she explained needed attention to other details WITHOUT any pressure. I was was very satisfied. More

The service reps are always very courteous, friendly and helpful every time I take my car in for service helpful every time I take my car in for service More

It was my first time here and was very impressed with the service. It was way better than expected Nancy Bueno was very helpful, knowledgeable and nice, not pushy at all to get the other recommended service service. It was way better than expected Nancy Bueno was very helpful, knowledgeable and nice, not pushy at all to get the other recommended service done right there and then. Thank you will be back to get the other recommended services done soon. More

I bought my 2016 Nissan at Tom peacock and I am very happy wit this car and when I take it in for service they do excellent work happy wit this car and when I take it in for service they do excellent work More

Everyone is so attentive and they care of our needs. Excellent customer satisfaction! I have recommended friends and relatives to go visit their vehicle and get great service Excellent customer satisfaction! I have recommended friends and relatives to go visit their vehicle and get great service More