
Tom Peacock Nissan
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Esteban s was great and helped me quickly and efficiently! A plus in customer service! My car was given back to me working and looking great. Service was a breeze! efficiently! A plus in customer service! My car was given back to me working and looking great. Service was a breeze! More
We wanted to buy a used certified car. We found one online we were interested in and called to ask for their incentives and offers. We were told 0% interest, no payments for 90 days etc. none of which online we were interested in and called to ask for their incentives and offers. We were told 0% interest, no payments for 90 days etc. none of which was true. The salesman was rude and pushy and seemed annoyed doing his job that is based on commission! He even admitted that tactics to get people to come in and waste their time. BE AWARE! You will go to see the vehicle only to find out that $3-4 is added for "dealer added fees" wheel locks, door edge guards and a bunch of other bs. first, add your "dealer fees" to the online price and the other door edge guards and nitrogen is a bunch of bull. why wouldn't the Nissans already have these things? and if not, who said I wanted that? Other Nissan dealerships will warn you about this and their online prices are just that. I drive out of my way and should have gone to the transparent honest dealership. We ended up buying a new vehicle to avoid the nonsense and because we were told we could only get 0% interest on a new vehicle. I asked for the salesman to compare the certified used to the new after credit was pulled but instead, he brought us the same estimate that was given BEFORE the credit check. Come to find out, even with buying new we should have went elsewhere. Other Nissan dealerships had 2020 SR models for LESS than the 2020 S purchased as well as 2021 SV models for less. Save yourself $2-4 grand on new and used cars. I will be making a complaint to Nissan as well as BBB. More
Great customer service.Sales person (Freddy Ruiz) very Great customer service. Sales person (Freddy Ruiz) very professional,he made us feel comfortable during our visit,always willing to explain. Will re Great customer service. Sales person (Freddy Ruiz) very professional,he made us feel comfortable during our visit,always willing to explain. Will recommend dealer to friends. More
Sonya took great care of my vehicle, she made sure everything I needed to take care of was done. Even thought I dropped off my car and had to work , she made sure I was kept in contact through the who everything I needed to take care of was done. Even thought I dropped off my car and had to work , she made sure I was kept in contact through the whole process & the car was ready before I got out of work . I couldn’t have asked for a better advisor . More
JD is by far the BEST!! He definitely knows Nissan cars/products. He was very knowledgeable and patient. Great customer service and great car salesman!, cars/products. He was very knowledgeable and patient. Great customer service and great car salesman!, More
Alicia Trevino was a really good sales person, and very friendly, and I would definitely recommend her to more of my friends. She did a really good job!! friendly, and I would definitely recommend her to more of my friends. She did a really good job!! More
My visit was good. The service advisor appear great. Thank you for hiring good people. This was the first time other service technicians spoke. Thanks! Thank you for hiring good people. This was the first time other service technicians spoke. Thanks! More
I highly recommend "JD" at Tom Peacock Nissan. He truly listened to what I wanted and made the car buying process extremely easy. He allowed me to take my time and never made me feel rushed. He is my Car S listened to what I wanted and made the car buying process extremely easy. He allowed me to take my time and never made me feel rushed. He is my Car Salesman for now on.. If you're looking for your next car, ask for "JD" at Tom Peacock. More
Service was super quick this visit. I appreciate all the hard work Tom Peacock Nissan has put into my car. I have a 2014 Nissan Altima and it still runs as if I just bought it hard work Tom Peacock Nissan has put into my car. I have a 2014 Nissan Altima and it still runs as if I just bought it More
They absolutely suck at communication. I understand they have other cars to work on but they never gave me a definite answer on how long it was going to take. So I never got a rental bc supposedly it would have other cars to work on but they never gave me a definite answer on how long it was going to take. So I never got a rental bc supposedly it would be done the next morning. And now I’m stuck using an old car with no a/c and my son is drenched in sweat or I have to ask for a ride to work and sometimes I don’t even have a ride. I am absolutely frustrated and annoyed. I never write reviews but I’m so upset with a Nissan. And they don’t even provide a rental. Last time I’m ever getting a vehicle with them. I’ll definitely won’t have friends or family either. More