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Tom Peacock Nissan

Houston, TX

4.8
1,113 Reviews
Thank you for visiting our site. As your local Nissan car dealership in Houston, we hope that you will consider us for your next vehicle purchase. We look forward to helping you search for the perfect Nissan at a price that fits your budget. Our comprehensive website offers the ability to schedule test drives and service appointments, but we always love seeing our customers in person. Come see us at our Nissan dealership in Houston, conveniently located at 15300 I-45 North Freeway, Houston, TX 77090. Our extensive and competitively priced new Nissan and pre-owned inventory, including the Nissan Sentra, Versa, and Maxima, is available for browsing daily.Tom Peacock Nissan is your Full-Service Houston Nissan car dealership. Come visit our state-of-the-art Service Department. We are ready to assist with any automotive needs you may have in the maintenance of your new or used Nissan, as well as any other make or model, and our prices are very competitive. Our goal with each and every customer is to deliver the quality service that we've built the Tom Peacock Nissan name on and to maintain your Nissan to showroom floor quality.
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15300 I-45 North Fwy

Houston, TX

77090

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Showing 1,113 reviews

December 31, 2020

WARNING: Sales Reps Just modern day Swindlers!!! DO NOT PURCHASE USED CARS FROM TOM PEACOCK in TEXAS!!! I purchased a used Volkswagon Passat thru this dealership with 89000 miles for $8000. The ext More

by Bob Talbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armondo & Victor
Jan 11, 2021 -

Tom Peacock Nissan responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

Jan 12, 2021 -

Bob Talbot responded

Why is it Mr Peacock that when there is a serious problems with your used cars your selling that are basically unsafe to drive which is illegal in Texas, that you respond to the over 120 bad ratings with "We’ve received your comments and are reviewing your feedback with our team. " Your basically just cutting and pasting your feedback to customers. Shows everyone...you just dont give a !?@!

December 30, 2020

Advertiser $3900 dealer discount amd $2500 Nissan discount with other conditional discounts. Then verified the price in an internet quote. Did not honor either agreement and tried to get me to pay More

by R Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick, Brenden Duoto
Jan 04, 2021 -

Tom Peacock Nissan responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 25, 2020

The beat service i ever had at any Nissan dealership and Rene superceded customer service beyond expectation.Thank yo so much. Best Nissan dealership ever. More

by Josiah_2014@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene and Valerie
Dec 30, 2020 -

Tom Peacock Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 19, 2020

As always, this dealership has always provided excellent service as well as vehicle sales! Over the years, I’ve never had not one single complaint! Hats off to Tom Peacock! More

by Cocowriterthree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Tom Peacock Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 19, 2020

Customer Service was great, staff very courteous. Dealership was very nice & clean. Glenda Villatoro who helped me with my issue was professional, kept me updated. More

by norita55.rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 19, 2020

Service advisor and his associates are always professional and ready to complete the repairs in a professional manner. Only issue is this is my THIRD battery issue that has been ongoing. Not sure More

by imenchaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O. Martinez
Dec 23, 2020 -

Tom Peacock Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 17, 2020

Bountiful was great. He was patient with me. He and this wonderful team was able to get me into the car I absolutely love. They worked diligently with what little money and info I had on hand. More

by Monique J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bountiful Ozakpolor
Dec 21, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Dec 22, 2020 -

Monique J. responded

Of Course!!!

December 11, 2020

I received great service on my oil change today. The oil change was completed on time. They also ran my car through their car wash which was great as well. More

by spyderdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Tom Peacock Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 09, 2020

Fantastic , good service , great washing definitely clean tires great attitude quality service excellent on time wait was short enjoy watching tv check out was nice More

by Shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Gonzalez
Dec 14, 2020 -

Tom Peacock Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 09, 2020

From driving in you are greeted with a smile. I had the pleasure of meeting Natalie before I could exit my vehicle. Natalie had my information ready. I was escorted to the waiting area. Also I was chec More

by Rogue Rocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie
Dec 11, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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