
Tom Peacock Nissan
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,110 reviews
Customer service and service was excellent. Repairs were completed in a timely manner. Sonya went above and beyond to provide awesome customer serivce. Awesome job. completed in a timely manner. Sonya went above and beyond to provide awesome customer serivce. Awesome job. More
What can I say that I haven't said before about Tom Peacock Nissan ? I am very satisfied with the service and my service agent Sonya Gordon. She makes me feel important and always so courteous and with Peacock Nissan ? I am very satisfied with the service and my service agent Sonya Gordon. She makes me feel important and always so courteous and with such a great attitude!! I leave feeling with confidence knowing my vehicle was service correctly. More
If I could rate this place a -1000 I would. Do not trust these people!! I have dealt with my fair share of dealerships and sales people and these guys at Nissan Peacock are the biggest scammers I’ve ever co these people!! I have dealt with my fair share of dealerships and sales people and these guys at Nissan Peacock are the biggest scammers I’ve ever come in contact with. I spent 7 hours there and when we finally came to agreement on a 2020 Nissan Murano, I then sat hours in finance signing paperwork. We signed the contracts and we were given the buyers tag and finally left! We needed to return Monday to finalize the SECOND car they somehow conned us into agreeing to and since it was so late (11pm at this point) paper work for the second car was going to be done Monday. Come Monday they called saying the terms on the first vehicle had changed. The interest rate not only went up, the monthly payment went up and they wanted my husband off the loan and only his dad on it. Which was explained to them already that it wasn’t an option for us. Confused and angry we were told an approval was never officially given for the numbers signed upon. Excuse me what? We signed a CONTRACT! I drove this vehicle home and was told it was a done deal. Now you’re telling me the bank never officially approved the numbers YOU told me we’re final? SCAM SCAM SCAM!!!! This was a tactic on their part but I’m not sure what they thought would happen, I assume they had hope that after taking this car home for the weekend when they changed the numbers on us we would be so in love already we would agree. Sorry guys I no longer want to buy a vehicle from you even if you did give me what I asked for! I am done!! I am angry and I pray and no one else has to go through this. My kids are heartbroken I am disappointed but mostly angry. We were lied to and all I wanted was honesty! This is not how you run a business. Please BEWARE and avoid buying your vehicles from here. Go somewhere else and save yourself the run around and lies!!! More
Rene Orantes was such a great advisor. He handled my car issues like a pro. He is a rockstar in my book. Overall I was very pleased with the service and my car was fixed the next day. issues like a pro. He is a rockstar in my book. Overall I was very pleased with the service and my car was fixed the next day. More
Everyone was very pleasant and I enjoyed the drivers that took me home and picked me up. The service advisor Nestor and let's not forget the cashier. Excellent customer service and I felt like everyone enjoy took me home and picked me up. The service advisor Nestor and let's not forget the cashier. Excellent customer service and I felt like everyone enjoys their work. Thank you and I will consider your dealership in about 3 years I'll be purchasing a new vehicle More
Staff is prompt and always professional when I arrive. I have no complaints at all with Tom peacock staff or services. Best place to go for services hands down. have no complaints at all with Tom peacock staff or services. Best place to go for services hands down. More
Excellent job today! In and out in less than an hour! Great customer service! Very professional! Continue the great work! Thank you! Loved the massage chair too! 🧡💛🧡 Great customer service! Very professional! Continue the great work! Thank you! Loved the massage chair too! 🧡💛🧡 More
THIS IS WHERE WE HAVE EVER SEEN PROFESSIONAL & CARING PEOPLE IN SERVICE WORK . THE SERVICE DEPARTMENT PROVIDES EXCELLENT AND TIMELY SERVICE, WITH GREAT HUMILITY ALWAYS PEOPLE IN SERVICE WORK . THE SERVICE DEPARTMENT PROVIDES EXCELLENT AND TIMELY SERVICE, WITH GREAT HUMILITY ALWAYS More
Service was great and quick. My Service Represntative was awesome. I will be back for my next service needed for my car. Thank you Tom Peacock Service Team!!! awesome. I will be back for my next service needed for my car. Thank you Tom Peacock Service Team!!! More
My experience; was very nice representative who very knowledgable let let me know that my car needed brakes all the way around it I was impressed it really didn’t take that long for them to do the job a knowledgable let let me know that my car needed brakes all the way around it I was impressed it really didn’t take that long for them to do the job and then he also told me that I would need to filters but not right away More