Tom Peacock Nissan

First car buying experience Very easy going and attentive, able to explain different facets of the price breakdown. Price was very good too, I had shopped another Nissan dealer i Very easy going and attentive, able to explain different facets of the price breakdown. Price was very good too, I had shopped another Nissan dealer in town first that was asking for significantly more on an older vehicle of similar make. More

rapido y sencillo gracias a luis bennasar por ayudarme a conseguir la troca que queria, todo el proceso fue rapido y sencillo, me consiguio un buen trato con pagos baji gracias a luis bennasar por ayudarme a conseguir la troca que queria, todo el proceso fue rapido y sencillo, me consiguio un buen trato con pagos bajisimos !! recomendado More

Sales Representative Salvador Avalos Great communication skills very personable. Listens to customers needs and works well with customers. Truly does his best to help customers in selecti Great communication skills very personable. Listens to customers needs and works well with customers. Truly does his best to help customers in selecting the right car More

Ongoing Nightmare Overdo for Justice Be cautious and read the reviews on Tom Peacock is San before buying from this pitiful dealership!! They’re rude, nasty and do not stand behind their Be cautious and read the reviews on Tom Peacock is San before buying from this pitiful dealership!! They’re rude, nasty and do not stand behind their products!! Nissan USA the manufacturer has them in their pocket. I bought a lemon and being fighting against this place and the manufacturer an entire year. No results, even the attorney supposed to represent me, won’t return calls. Better bypass this place!! TRASH!! I’m not a angry disgruntled customer due to something that went wrong on my behalf!! I’m angry, tired, aggravated, frustrated and beyond at how casual this entire ordeal has been taken since day one!! Nissan USA, BBB, even the lemon law office in Austin took sides against the truth. It’s in writing and EVERY SINGLE REPEATED REPAIR DUPLICATED!! Yet it’s as if I’m lying and they’re being truthful. The car is still having issues. If traded I will be upside down, lose money because it’s a worthless piece of junk. More

Oil change I came for an oil change and was ask if I wanted tire rotation. I said no because I didn't want to pay extra. Went on the website to find a coupon a I came for an oil change and was ask if I wanted tire rotation. I said no because I didn't want to pay extra. Went on the website to find a coupon and when I tried to use they told the coupon was combined with the tire rotation and oil change. So I need got my $10 discount. I had to pay $50 for a fricking oil change. Not only did they increase the price on the oil change but no cupons. NOT GOOD. NOT SURE I WILL BE BACK. More

A dealership that has intergrity! I can feel the compassion that the salesman has given us and has done everything that be can to get us approved working with the finance department. I I can feel the compassion that the salesman has given us and has done everything that be can to get us approved working with the finance department. I had messaged the representative and talked to the person on fb and when other dealerships tell me they can help me and I get there, they let me down, meanwhile Tom Peacock Nissan delivered!! A dealership that goes by their word! That's the kind of business I want to work with!!That's Tom Peacock Nissan! More

Receptionist and Serice On August 9, 2019 I called Tom Peacock Nissan to schedule service on my 2019 Nissan Maxima. When I called the receptionist told me t hold, but never t On August 9, 2019 I called Tom Peacock Nissan to schedule service on my 2019 Nissan Maxima. When I called the receptionist told me t hold, but never transferred m call. I sat on the line for 5 minutes before I snapped. I hung up and called back. When the receptionist answered I told her that she didn't transfer me. She got rude and stated, "Ma'am, I transferred the call and I can't help they didn't answer". After saying this, she transferred the call and this time a guy answered and asked me to hold on. I held the line for 10 minutes, he never came back to the line. I called back and told the receptionist and she clicked in my face without a word and transferred me back to service. Someone instantly out me on hold. After anther 10 minutes, the phone disconnected. Now my blood is boiling. I called back and ask to speak with a member of management, no one picked up and the phone disconnected again. I called right back because this dealership is the closet to me, plus I wanted someone to explain the service points to me, not to mention that this is the second time this has happened to me with this dealership. You would've thought I'd had enough. When I was buying my car, they were so attentive and now to be treated as if I am a nobody and that my money doesn't matter pisses me off. My service light is on in my car and I can't get these people to communicate with me. I work through the week and am off on the weekends which is when I have the time to run all my errands and other things. As far as I am concerned, if these people want to act this way with customers, they shouldn't be allowed to be open. Pisses me off when I am treated in this manner. This is not one, but twice that this has happened to me with this same dealership, with service and the receptionists. More

Sales based on false pretenses Nissan certified obviously means nothing to Tom Peacock Nissan. My recent purchase of a "Nissan certified" used vehicle has come with unresolved issu Nissan certified obviously means nothing to Tom Peacock Nissan. My recent purchase of a "Nissan certified" used vehicle has come with unresolved issues that the dealership does not stand behind. After stopping to get my tires aired, I was notified by the store employee that i had two bald tires, one that was almost bald, and one that was ok. I called James Milton, my salesman, to ask if they changed the tires before selling a used vehicle. He insisted that they did, which is not possible in my case. I just hit five thousand miles since driving off the lot, so bald tires is NOT possible if they had been changed. I went back to the tire shop to confirm the lack of tread on my tires to find out the tires on the vehicle were factory. Three days later I went to Gunn Nissan to get my oil changed to find out the air filter and engine filter had not been replaced in at least twenty thousand miles. I told them about my tires needing to be replaced, so they checked the alignment just in case. Turns out I also need an alignment. So again, what does Nissan certified mean to Tom Peacock? Absolutely nothing. More

excelent Una gran experiencia en la compra de mi rogue 2016 usada ,al llegar a Tom Peacock Nissan en busca del internet price y si el vehiculo estaba disponi Una gran experiencia en la compra de mi rogue 2016 usada ,al llegar a Tom Peacock Nissan en busca del internet price y si el vehiculo estaba disponible,me atendio Fredy Ruiz encontrando en el el servicio que yo esperaba...GRACIas More

Enjoy thank you very much to all staff of tom peacock nissan everybody it's proffesional. thank you mr luis b for help me to get my new car, i love it by th thank you very much to all staff of tom peacock nissan everybody it's proffesional. thank you mr luis b for help me to get my new car, i love it by the way. keep doing an excellent job !!! More