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Tom Peacock Nissan - Service Center

Houston, TX

4.9
509 Reviews

509 Reviews of Tom Peacock Nissan - Service Center

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June 20, 2025

Main problem with my vehicle repaired in a timely manner. Ordered part required 1 1/2 day for completion. Costly repair for 55k miles on my vehicle (1200$)! Is my only complaint! Need a dependable vehicle. T More

by Chach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service repair
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Jun 21, 2025 -

Tom Peacock Nissan responded

Thank you for your feedback. Chach. We understand your concerns about the repair costs and the time spent at Tom Peacock Nissan. Our team strives to provide high-quality service, and I appreciate your input. If you have any further questions or need assistance, please feel free to reach out to us. We hope to welcome you back for a more positive experience in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 13, 2025

Sonya was very helpful with making me aware of the costs of each service and making sure my car was serviced well. More

by Rebekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Tom Peacock Nissan responded

Thank you for sharing your positive experience with Tom Peacock Nissan, Rebekah! We're glad to hear that you found our service informative and that Sonya was helpful in ensuring your car was serviced well. We appreciate your feedback and look forward to seeing you again for your future service needs! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 10, 2025

Great customer service Sonya went out and beyond to make sure I knew what was going on with my vehicle More

by Tammiemccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
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Jun 11, 2025 -

Tom Peacock Nissan responded

Thank you for your kind words! We're thrilled to hear that Sonya provided you with great customer service and kept you informed about your vehicle. At Tom Peacock Nissan, we strive to ensure our customers are well taken care of. We appreciate your feedback and look forward to assisting you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 02, 2025

Keep up the good work and making your customers feel amazing. An I love everything about Nissan repairing the problem and washing my truck after. More

by shenetriaharrell1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
Report | Print
Jun 02, 2025 -

shenetriaharrell1209 responded

Keep up the amazing work

May 24, 2025

Muy buena atención del representante Richard, el trabajo fue muy bueno yo voy a regresar More

by Cesaribargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick M
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May 24, 2025 -

Tom Peacock Nissan responded

¡Gracias por tu comentario! Nos alegra saber que recibiste una muy buena atención de Richard y que quedaste satisfecho con el trabajo realizado. En Tom Peacock Nissan, nos esforzamos por brindar la mejor experiencia a nuestros clientes. ¡Te esperamos de nuevo pronto! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 23, 2025

You are the best! We appreciate your customer service. You guys know much about the product. Thank you! More

by tessydejov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Tom Peacock Nissan responded

Thank you for your wonderful feedback, Tessy! I truly appreciate your kind words about our customer service and product knowledge. It's our pleasure to assist you at Tom Peacock Nissan. We look forward to serving you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 18, 2025

I love this location Nissan Dealership. The staff are very friendly. Oswaldo Olvera Service Advisor was the BEST. Loved the way he Communicated with me. More

by Lesia Nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Oswaldo Olvera
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May 18, 2025 -

Tom Peacock Nissan responded

Thank you, Lesia! We’re thrilled to hear that you had a great experience at Tom Peacock Nissan. It's wonderful to know that Oswaldo made such a positive impression with his communication and friendliness. We appreciate your kind words and look forward to welcoming you back for your next visit! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 17, 2025

Great service great customer service very helpful very nice and friendly very upbeat energy and environment More

by teneapage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo
Report | Print
May 17, 2025 -

Tom Peacock Nissan responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Tom Peacock Nissan. Our team strives to provide helpful and friendly service, and it's fantastic to know that it resonated with you. We appreciate your feedback and hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 17, 2025

My service advisor, Talyn Bass, did a great job while I waited the 5 hours for my service appointment. More

by carlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talyn Bass 5 stars
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May 18, 2025 -

Tom Peacock Nissan responded

Thank you for your kind words, Carlo! We're thrilled to hear that Talyn provided you with great service during your appointment at Tom Peacock Nissan. We appreciate your patience and look forward to assisting you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 02, 2025

I’m very happy dealing with dealer agents and service people I will continue to bring my vehicle for all maintenance work as needed More

by mchavez77022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 02, 2025 -

Tom Peacock Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you're happy with the service and support from our team at Tom Peacock Nissan. We genuinely appreciate your trust in us for your vehicle's maintenance needs, and we look forward to serving you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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