Back

Tom Peacock Nissan - Service Center

Houston, TX

4.9
508 Reviews

508 Reviews of Tom Peacock Nissan - Service Center

Sort by
September 07, 2023

Tom Peacock is a very organized dealership. Friendly and helpful employees. If you have a question and your service person is busy the other service employees are willing to help. Very goo More

by missv531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember names but her name and my service invoice is in the car
Sep 07, 2023 -

missv531 responded

These are my words, good service

Sep 08, 2023 -

Tom Peacock Nissan responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 20, 2023

I am pleased with Nissan on I-45 and Airtex. I just need the shop to send out more coupons to their loyal customers . More

by ranthagriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My person was very professional. I can't think of his name..
Aug 21, 2023 -

Tom Peacock Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Aug 21, 2023 -

ranthagriffin responded

Thanks.

August 19, 2023

I had a excellent experience with this location. Customer service was friendly and helpful. My car was fixed in a timely manner I am very pleased. More

by tymayes46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Tom Peacock Nissan responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 17, 2023

I appreciate Mr. Oswaldo for his patience and help, and being a good listener he's awesome. More

by rowdyross77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo
Aug 17, 2023 -

Tom Peacock Nissan responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 13, 2023

My service advisor Dewayne was great ! He had great customer service! I even got a free car wash More

by Kl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne b
Aug 14, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2023

Fast eland friendly staff! Always ready to help their customers at all requests and when needed More

by fauna_09_octal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Tom Peacock Nissan responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 01, 2023

The service representative was so courteous and helpful. I will definitely come back for all of my service needs! More

by Kisha Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 31, 2023

Service recall. Arrived to immediate response by service staff.Explained repair required fully.Gave estimated time for completion.Secured shuttle to home.Professional More

by megbones2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2023

Muy amables nos ayudan bastante en la compra Como en los servicios, el servicio es muy rapido More

by roci05150309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Tom Peacock Nissan responded

Gracias por las felicitaciones. Hacemos todo lo posible para garantizar una experiencia positiva para nuestros clientes y nos complace saber que fue lo que recibió. Si requiere asistencia en asuntos automotrices con la cual podemos ayudarlo, no dude en contactarnos. Sinceramente, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 15, 2023

The 2 people I had service my vehicle was absolutely top notched, since I had been coming to get oil change service, the waiting room very clean the gentleman help me with my bags and everything, I love my More

by camrychick65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
Jul 17, 2023 -

Tom Peacock Nissan responded

It’s great to know that Dewayne provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

...
11
...