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Tom Peacock Nissan - Service Center

Houston, TX

4.9
508 Reviews

508 Reviews of Tom Peacock Nissan - Service Center

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May 02, 2023

Fast and friendly. The waiting area was clean and the space was comfortable. I will use their service again. More

by Mrs.Rosado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne Buggs
May 02, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 30, 2023

Excelente atención al cliente ofreciendo muy buen servicio y excelentes vehículos,buenos precios en refacciones More

by JOSE A MENDIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Tom Peacock Nissan responded

Gracias por las felicitaciones. Hacemos todo lo posible para garantizar una experiencia positiva para nuestros clientes y nos complace saber que fue lo que recibió. Si requiere asistencia en asuntos automotrices con la cual podemos ayudarlo, no dude en contactarnos. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 29, 2023

The people were kind and very helpful. They identified all services needed and listed the needs according to priority. More

by Carlacage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz Fuentes
May 01, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 17, 2023

Everything was done as planned and very professional and polite. Service was provided quickly and as expected. Will continue to get service done here. More

by tomballlaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 15, 2023

Excellent customer service. Friendly. Very helpful. Helped me achieve what I needed to achieve and more. More

by denina7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena Perez
Apr 17, 2023 -

Tom Peacock Nissan responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 06, 2023

Very customer oriented from a very comfortable waiting area to a really good car wash including inside cleaning. Employees are considerate and thoughtful. Overall a lovely experience. I will certainly ret More

by Sallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Apr 06, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 01, 2023

Not sure about all the services they thought I needed. Passed on them till I investigate. More

by Jack.holter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Tom Peacock Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 01, 2023

The service was fantastic the workers there were so great,I love the fact that they wash your car for you, love the fact that they give free popcorn and have vending machines my kids had not eaten get More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 30, 2023

My first time there. I was impressed with the attentiveness and the knowledge of the kind people who work there in service-- and there are so many of them! Plus my mainte More

by Blueman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee Sykes-Werner, Feliz Fuentes
Mar 31, 2023 -

Tom Peacock Nissan responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you on your next visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 28, 2023

Thank Ms Serena & her supervisor fo allowing the Shuttle to give me a lift home. While my vehicle was being serviced.🤗 More

by HatLady67!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Serena!
Mar 29, 2023 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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