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Tom Peacock Nissan - Service Center

Houston, TX

4.9
500 Reviews

500 Reviews of Tom Peacock Nissan - Service Center

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February 28, 2023

This dealership service department, went over and above to accommodate this customer and I am grateful! More

by Mary Strahan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie, Service Department
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Mar 02, 2023 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 25, 2023

Friendly, Courteous and knowledgeable staff that takes care of its customers with quality work and excellent service More

by shirlgirltx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Tom Peacock Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 25, 2023

Good facility, rest area excellent, close from sales and exhibition, very good advisor, I received my car clean More

by cesar.a.hincapie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osvaldo Olvera, excellent advisor.
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Feb 27, 2023 -

Tom Peacock Nissan responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Feb 27, 2023 -

cesar.a.hincapie responded

Thanks for the service

February 25, 2023

Always friendly, professional, and convenient. I never have a bad experience and the complementary carwash is a plus! More

by C. Sing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 23, 2023

Best customer service ever! Dependable, completely trustworthy and committed to meeting every need. Top notch service center. Thank you, Valerie and Scott! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie, and Scott
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Feb 23, 2023 -

Donna responded

So thrilled to write such a positive review, for years of outstanding customer service! Thank you!

February 21, 2023

Nice and excellent service , with nice staff , it will be always my place to do the service for my car. More

by Bounaji2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 01, 2023

You expect to get exceptional and professional treatment and repairs at a dealership. I received more than I expected I'm happy I found a good dealership that will work with me. More

by John B
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne Buggs
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Feb 02, 2023 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 25, 2023

I had awesome service! Shuttle drop me off at Cracker Barrel for breakfast and picked me up once my car was ready More

by pedmond34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 21, 2023

Advisor was very helpful in helping me with the request of my car diagnosis. Gave me the information so that I could make a decision on what I wanted to do. More

by tunismuns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz
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Jan 23, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 20, 2023

I went change the oil, rotate tires and inspection on Tuesday! I was told my front driver's tire rotated from the back, noe in front had a nail! I was worried so I had the tire checked somewhere else and More

by rosiedeluna1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Tom Peacock Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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