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Tom Peacock Nissan - Service Center

Houston, TX

4.9
500 Reviews

500 Reviews of Tom Peacock Nissan - Service Center

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October 31, 2022

Very courteous and nice. Kept me up to date on the progress of my vehicle More

by ramoncervantesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2022 -

Tom Peacock Nissan responded

Thanks for the kudos, Ramon! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 30, 2022

One of the best dealerships in houston Texas. Excellent customer service One stop service for all your needs More

by james200141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Tom Peacock Nissan responded

James, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 28, 2022

My service advisor always keep. me updated about my vehicle needs and I like her great customer service attitude. She really makes me feel to come back for all the service my car nee More

by ilinois2665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Tom Peacock Nissan responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 27, 2022

Totally awesome! Sonya Gordon and the Peacock team is second to none. Excellent customer service! More

by Ladiej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
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Oct 27, 2022 -

Tom Peacock Nissan responded

We are pleased to hear that you had an excellent experience with Sonya and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 25, 2022

Customer service is excellent. Ms. SONYA GORDON knows her job and helps the customer by explaining things thoroughly. More

by roderickj911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Report | Print
Oct 27, 2022 -

Tom Peacock Nissan responded

Thanks for your outstanding review! I'm very happy to hear that Sonya was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 20, 2022

The service team is professional and explain repair issues thoroughly. They remind you of upcoming maintenance. More

by The Harts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

Tom Peacock Nissan responded

Thank you for this amazing review! We really appreciate your business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 09, 2022

Have great service Super fast and great attention from Felix They was ready to help More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz
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Oct 11, 2022 -

Tom Peacock Nissan responded

Hi Anita, and thank you for this great review! We're happy to hear that Felix took care of you! They are a great asset and we appreciate all that they do. We look forward to working with you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 09, 2022

Feliz Fuentes, our Service Advisor, always goes above and beyond to meet our needs and provide excellent customer service!!! Feliz Fuentes is the only reason that we give Tom Peackock Nissan our patronage!!! More

by Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz Fuentes
Report | Print
Oct 11, 2022 -

Tom Peacock Nissan responded

Stewart, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Feliz does for Tom Peacock Nissan and our customers. Hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Oct 12, 2022 -

Stewart responded

I appreciate the kind response!!! Just make sure that you take care of the most senior and best Service Advisor, Feliz Fuentes, that you have on your team!!! If he leaves Tom Peacock Nissan, my patronage and business will leave Tom Peacock Nissan too!!!

October 04, 2022

Great customer service! Excellent greeting! Fast and accurate. Greeted with a smile and a good morning More

by ramoncervantesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Tom Peacock Nissan responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 02, 2022

Customer service was great and serviuce efficient. It was a pleasant experience and I will come back to get service dome on my SUV. More

by barrecassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Tom Peacock Nissan responded

Cassandra, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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