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Tom Peacock Nissan - Service Center

Houston, TX

4.9
500 Reviews

500 Reviews of Tom Peacock Nissan - Service Center

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August 03, 2022

Asked and paid for tire rotation but they did not dot it, Asked to patch a nail in one of a tire they said they did it but when I came back the nail was still there. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Tom Peacock Nissan responded

Ray, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2022

Service was great for what I needed it. Service advisor was very nice and helpful. I felt really comfortable. More

by Lilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Padilla
Aug 02, 2022 -

Tom Peacock Nissan responded

Lilly, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2022

I trust my car being serviced by Tom Peacock service center they’re always quick and professional More

by frankie castellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez
Aug 01, 2022 -

Tom Peacock Nissan responded

Frankie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2022

To schedule my appointment it was quick and easy and was greeted as soon as I pulled up and the service attendant walked out and took the car in More

by Gueros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Tom Peacock Nissan responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Tom Peacock Nissan. If there is anything more that we can do, please come back and see us again. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2022

Serena was great! Amazing service and got exactly what I needed. Quick and easy service. More

by Erick Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena
Aug 01, 2022 -

Tom Peacock Nissan responded

Hi Erick, and thanks for the great feedback! We're very happy that Serena was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 27, 2022

Very professional service and courteous. Sonya is working on getting the part’s we need for our car. They are on back order. We are waiting on the air conditioner parts. More

by keleonard44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya
Jul 28, 2022 -

Tom Peacock Nissan responded

Thank you for this amazing review! We really appreciate your business and look forward to working with you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 23, 2022

I would like to say thanks to Edward Lechuga for doing an inspection on my car. Did an excellent job at doing my inspection, he is so quick and knows what he is doing. Also great customer service. I will be More

by JCdo24_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Lechuga
Jul 26, 2022 -

Tom Peacock Nissan responded

Thanks for the great feedback! We're very happy that Edward was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 22, 2022

On my last visit Tom Peacock Nissan Dealer, I would like to thank everyone for the great service. A special thanks to Ozwaldo, I greatly appreciated your excellent services. Thanks again for everything. 5S More

by Henryphong2012@gmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozwaldo
Jul 26, 2022 -

Tom Peacock Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 21, 2022

Took my car to this dealership to get body work and suspension repaired after an accident, they refused to replace both front tires when they were clearly both in bad shape , at first I didn't think i More

by Spinal30@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hainline, Dean Ford
Jul 22, 2022 -

Tom Peacock Nissan responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 21, 2022

They are top of the line in service and satisfaction! !!!! I very highly recommend them!!!!! More

by pramsey-48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Tom Peacock Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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