Back

Tom Peacock Nissan - Service Center

Houston, TX

4.9
500 Reviews

500 Reviews of Tom Peacock Nissan - Service Center

Sort by
July 16, 2022

Great Day, The service I received was prompt and customer friendly. The atmosphere was very clean and relaxing. My representative and the staff was very professional ! Wonder customer service exper More

by Vwjackson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Tom Peacock Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 15, 2022

I was greated wit a smile from the time I walked in to the driver that drove me home and picked me back up everyone was friendly and helpful More

by ochoadeanna2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

ochoadeanna2 responded

My experience was a delightful one everyone was pleasantly nice and helpful

July 14, 2022

I just love getting my call service here and the free car wash. I always say I'm going to buy my next vehicle here at Tom Peacock Nissan More

by Jacquie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Tom Peacock Nissan responded

Jacquie, we are glad to hear you enjoyed your recent visit to our service department. At Tom Peacock Nissan we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to working with you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 14, 2022

Ms Sonya is my go to person in the service department. She is kind and helpful with any and all needs that I have . The entire service department is friendly ! I love coming here More

by Sydney D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya G
Jul 14, 2022 -

Tom Peacock Nissan responded

Sydney, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Sonya does for Tom Peacock Nissan and our customers. Hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 12, 2022

Fist time taking our Rouge to Tom Peacock. Rene was very helpful and did a great job explaining everything. We will be using this location for both our cars. Very efficient service. More

by debbiewrenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene gets 10 stars
Jul 14, 2022 -

Tom Peacock Nissan responded

Thanks for your outstanding review, Debbie! I'm very happy to hear that Rene was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 08, 2022

It’s only 3 miles away from we’re I live so it great for me to take my vehicle there More

by dstevieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez, Sonya Garden
Jul 08, 2022 -

Tom Peacock Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 08, 2022

I generally have a good experience here. Yesterday was quick and easy. They said I would have about a 2 hour wait but ended up being just over an hour. I was pleased. More

by provos40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 08, 2022 -

Tom Peacock Nissan responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Tom Peacock Nissan. If there is anything more that we can do, please come back and see us again. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 29, 2022

Excellent customer service Thanks Rene Orantes for your efficiency and quick service anytime any day thanks More

by Flor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orantes
Jun 29, 2022 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 25, 2022

Had problems with my battery soon after purchase, got it fixed without too much hassle. Working on exchanging wheel locks now, got the wrong ones. More

by Roberts.Kelvin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine reese
Jun 27, 2022 -

Tom Peacock Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 24, 2022

I got my oil changed, tires rotated and my recall for a good latch was handled great and in less time than forecast. More

by spyderdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo
Jun 27, 2022 -

Tom Peacock Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

...
21
...