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Tom Peacock Nissan - Service Center

Houston, TX

4.9
500 Reviews

500 Reviews of Tom Peacock Nissan - Service Center

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June 21, 2022

Amazing service at the service department! Especially from Emily !She took care of our car and provided 5 star service at every step! More

by Klizeth23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service , Emily
Jun 21, 2022 -

Tom Peacock Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 18, 2022

It was a great customer service experience, they are very experienced technicians and reliable and pay great attention to details More

by Kimberly Ahee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Tom Peacock Nissan responded

Kimberly, thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 14, 2022

Service rep was very helpful, and professional in setting my service, I will come back for any other service needs More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waldo
Jun 14, 2022 -

Tim responded

Well done

June 11, 2022

Patience - Intelligent- Appreciate-Nice +Humble -Clean- Professional -Corteous-independent-Marvelous-Attention-Smile-Happiness-Understanding-Respectable. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jun 14, 2022 -

Tom Peacock Nissan responded

We appreciate the kind words, John. We look forward to seeing you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 10, 2022

I brought my car in for a follow up appointment because of the oil leak. I was there for 5 hours while they fixed my car. I drove out and before I could get to the first red light had to return to the serv More

by Wbellard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Jun 14, 2022 -

Tom Peacock Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 06, 2022

Customer service Sonya Gordon great, did f/u when part wasn’t not in stock. I have to take it back to iron out a few kink’s but they aske me to do a f/u in 1 week but has to be done sooner. More

by Wbellard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Jun 07, 2022 -

Tom Peacock Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 20, 2022

Happy to have taken my vehicle to get serviced. Quick repairs, along with sparkling car once finished! More

by Sweetismami28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo
May 20, 2022 -

Tom Peacock Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 20, 2022 -

Sweetismami28 responded

No problem thanks!

May 20, 2022

I must say that My Car Service Agent Sonya Gordon is the only reason I'm giving this visit a score of 10! As are many others right now...I'm overcoming some personal challenges that I know are no one's fa More

by Ms. Hawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
May 23, 2022 -

Tom Peacock Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 18, 2022

Very courteous and just the time was outstanding it wasn’t long at all; the always make me feel like you’re at home. More

by Des-dav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Tom Peacock Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 18, 2022

They took me in without having an appointment and there was no waiting in line. More

by Antonio Servin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez
May 18, 2022 -

Tom Peacock Nissan responded

Antonio, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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