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Tom Peacock Nissan - Service Center

Houston, TX

4.9
505 Reviews

505 Reviews of Tom Peacock Nissan - Service Center

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July 08, 2022

It’s only 3 miles away from we’re I live so it great for me to take my vehicle there More

by dstevieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez, Sonya Garden
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Jul 08, 2022 -

Tom Peacock Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 08, 2022

I generally have a good experience here. Yesterday was quick and easy. They said I would have about a 2 hour wait but ended up being just over an hour. I was pleased. More

by provos40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 08, 2022 -

Tom Peacock Nissan responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Tom Peacock Nissan. If there is anything more that we can do, please come back and see us again. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 29, 2022

Excellent customer service Thanks Rene Orantes for your efficiency and quick service anytime any day thanks More

by Flor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orantes
Report | Print
Jun 29, 2022 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 25, 2022

Had problems with my battery soon after purchase, got it fixed without too much hassle. Working on exchanging wheel locks now, got the wrong ones. More

by Roberts.Kelvin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine reese
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Jun 27, 2022 -

Tom Peacock Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 24, 2022

I got my oil changed, tires rotated and my recall for a good latch was handled great and in less time than forecast. More

by spyderdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo
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Jun 27, 2022 -

Tom Peacock Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 21, 2022

Amazing service at the service department! Especially from Emily !She took care of our car and provided 5 star service at every step! More

by Klizeth23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service , Emily
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Jun 21, 2022 -

Tom Peacock Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 18, 2022

It was a great customer service experience, they are very experienced technicians and reliable and pay great attention to details More

by Kimberly Ahee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2022 -

Tom Peacock Nissan responded

Kimberly, thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 14, 2022

Service rep was very helpful, and professional in setting my service, I will come back for any other service needs More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waldo
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Jun 14, 2022 -

Tim responded

Well done

June 11, 2022

Patience - Intelligent- Appreciate-Nice +Humble -Clean- Professional -Corteous-independent-Marvelous-Attention-Smile-Happiness-Understanding-Respectable. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jun 14, 2022 -

Tom Peacock Nissan responded

We appreciate the kind words, John. We look forward to seeing you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 10, 2022

I brought my car in for a follow up appointment because of the oil leak. I was there for 5 hours while they fixed my car. I drove out and before I could get to the first red light had to return to the serv More

by Wbellard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Report | Print
Jun 14, 2022 -

Tom Peacock Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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