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Tom Peacock Nissan - Service Center

Houston, TX

4.9
500 Reviews

500 Reviews of Tom Peacock Nissan - Service Center

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December 24, 2021

Friendly,kept me updatef on the work being done on my vehicle. And the cost. More

by Asamarripa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 19, 2021

The service department at Tom Peacock Nissan on I45 in Houston, Texas are very courteous, knowledgeable and friendly. Informing me what is going on with my car as it is being serviced. Sonya Gordon and N More

by ammartinez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
Dec 20, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 14, 2021

My service person was Amazing. Mr. Rene helped me the entire time. My car was ready sooner than I thought it would be. More

by keeshstew13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Rene in the service department
Dec 15, 2021 -

Tom Peacock Nissan responded

Thank you for this amazing review of your experience with Mr. Rene here at Tom Peacock Nissan! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 12, 2021

Everything was Fast, Excellent and Professional!! Service was all ***** 5 stars!! Love the Service! Thanks! More

by Mport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serviceperson
Dec 13, 2021 -

Tom Peacock Nissan responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 04, 2021

Excellent and professional service! Feliz is a very professional and take his time to communicate throughout the service. Well recommends More

by marlenlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Tom Peacock Nissan responded

Marlen, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 28, 2021

I love. The way my advisor take care of me and the commitment to make sure ai am satisfied with my service. More

by Evangeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Tom Peacock Nissan responded

Evangeline, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 27, 2021

Nestor was great to work with, kept us updated on the progress, the time needed and was very friendly More

by TaraB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor
Nov 29, 2021 -

Tom Peacock Nissan responded

Hi Tara, and thanks for the great feedback! We're very happy that Nestor was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 20, 2021

At this Dealership, I received Great Customer Service. Thank You to the employees of Tom Peacock Nissan. More

by Deborah Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us, Deborah! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 19, 2021

Excellent quick service. Service team is already nice and very professional. Will return far all future services. More

by pablomrivera023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz fuentes
Nov 19, 2021 -

Tom Peacock Nissan responded

Pablo, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 11, 2021

Feliz is amazing goes above and beyond to help his customers. My seat and the part to raise my seat up and down got messed up. Management has not gotten back with me to fix it. I let you know as soon More

by tlybarbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feliz 100% amazing
Nov 12, 2021 -

Tom Peacock Nissan responded

Thank you for taking the time to share your recent experience at Tom Peacock Nissan. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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