Back

Tom Peacock Nissan - Service Center

Houston, TX

4.9
500 Reviews

500 Reviews of Tom Peacock Nissan - Service Center

Sort by
August 13, 2021

Tom Pecock Nissan tiene la suerte de contar con trabajadores como Feliz porque brindan un excelente servicio More

by mmaritza19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Tom Peacock Nissan responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 12, 2021

Got the job done quick and efficiently. Kept in contact with me in about every step. More

by Jeanpiere12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Aug 17, 2021 -

Tom Peacock Nissan responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 11, 2021

I bought a preowned Nissan Sentra 2015 that had mechanical and computer issues. I took it to Tom Peacock Nissan and now it’s like new. They are real professionals in terms of repair and customer se More

by Mohsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisors, Repair Technicians, Parts Dept. and Finance Dept.
Aug 16, 2021 -

Tom Peacock Nissan responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2021

Helped me with my trucks problem. The issue wasn't fixed completely so I came back, and they fixed back up and gave me discounts. More

by Jeanpiere12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Aug 05, 2021 -

Tom Peacock Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2021

I like that they give me information on what I need to do on my car. I like also that my car gets watch and vacuum More

by Maria Tamez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2021

Ask for Freddy Hernandez, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know th More

by jvan878062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Hernandez
Aug 05, 2021 -

Tom Peacock Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 20, 2021

Hands down this is the best service I have ever had! Every person I encountered here was friendly, knowledgeable and hard working. Scott is fantastic! I can not say enough positive things about him. More

by Russell Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Feliz, Sonya
Jul 23, 2021 -

Tom Peacock Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 20, 2021

Pedro has 5 star customer service, he greeted me, and he explained my service options throughly, an sent a text when the shuttle was late. Shuttle guy is awesome! More

by Kaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Tom Peacock Nissan responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 17, 2021

The service was performed as promised. Most important is the customer service of Oswaldo. He really made the experience very pleasurable, I would go back to him. More

by conslov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Tom Peacock Nissan responded

Thanks for the great feedback! We're very happy that Oswaldo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 04, 2021

Service is very fast and smooth, thank you for making sure my car is safe on the road,friendly staff always taking care of customer’s needs More

by frankie castellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Tom Peacock Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

...
30
...