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Tom Peacock Nissan - Service Center

Houston, TX

4.9
506 Reviews

506 Reviews of Tom Peacock Nissan - Service Center

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March 19, 2021

I was promptly greeted at my car with a smile and my I help you.. They work with me on the best discount to take. My car was worked on immediately and my car was ready before they said it would be and I l More

by Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Tom Peacock Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 18, 2021

The best Nissan dealership and service department the service department specialist are all attentive to the customers need. Tom Peacock will take care of your needs More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Tom Peacock Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 14, 2021

I was in and out in less than hour for an oil change with tire rotation. Fast and friendly service.Natalie helped with a discount coupon as well! Thank you so much! More

by stell941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Gonzalez
Mar 17, 2021 -

Tom Peacock Nissan responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 13, 2021

I’ve never really in my 30 years of living felt like I was treated poorly because of the color of my skin until today 3/12/21 at Tom Peacock Nissan. I went to the service/parts department to purchase a si More

by Lablain C.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Tom Peacock Nissan responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 13, 2021

I received excellent customer service. Everyone was nice and respectful. I have recommended them to all of my family and friends. I will continue to take my car for service. More

by mmrlxmLo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Tom Peacock Nissan responded

We cannot thank you enough for your wonderful review of Tom Peacock Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 11, 2021

Esteban s was great and helped me quickly and efficiently! A plus in customer service! My car was given back to me working and looking great. Service was a breeze! More

by envy_music91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Tom Peacock Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 04, 2021

Sonya took great care of my vehicle, she made sure everything I needed to take care of was done. Even thought I dropped off my car and had to work , she made sure I was kept in contact through the who More

by rangelv98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya G
Mar 09, 2021 -

Tom Peacock Nissan responded

Thanks for your awesome review! We're very happy to hear that Sonya was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 28, 2021

My visit was good. The service advisor appear great. Thank you for hiring good people. This was the first time other service technicians spoke. Thanks! More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Tom Peacock Nissan responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Tom Peacock Nissan was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 26, 2021

Service was super quick this visit. I appreciate all the hard work Tom Peacock Nissan has put into my car. I have a 2014 Nissan Altima and it still runs as if I just bought it More

by faircloth_alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Tom Peacock Nissan responded

We really appreciate you taking the time to leave a review about your experience with our service department. We're glad to hear that you felt the Tom Peacock Nissan team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 24, 2021

Feliz and Alex are fantastic! I would recommend going to the dealership for any service and I would ask for Feliz to help you with what you need! More

by daguirre84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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