Back

Tom Peacock Nissan - Service Center

Houston, TX

4.9
506 Reviews

506 Reviews of Tom Peacock Nissan - Service Center

Sort by
February 23, 2021

The service staff was excellent Glenda service adviser was excellent the staff was excellent my experience was excellent thank you to all the staff in service More

by S1959kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenda was excellent service technician did a excellent job excellent staff
Feb 26, 2021 -

Tom Peacock Nissan responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 08, 2021

First time to visit Tom Peacock service department. I was impressed with the service staff directing and working on the wait time on cars needing service. Nestor Cardona assisted with my Nissan Kick mai More

by Jcisneros0357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Cardona
Feb 10, 2021 -

Tom Peacock Nissan responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 06, 2021

Fast and detailed service, very courteous agents almost no wait time which was very surprising, clean waiting area and the amenities offered to the customers are fine. More

by homarhes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Tom Peacock Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 06, 2021

I really love coming to ur dealershipTo get my car I really love coming to ur dealership To get my car taking care of I always know it's in the best hands thank u have a beautiful day 💖 More

by lindalloyd701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Feb 11, 2021 -

lindalloyd701 responded

Love Tom Peacock 💕💕

February 01, 2021

Fast, clean and cares! Rare these days. If service advisor doesn’t have an immediate answer for you, they will get you a quick and accurate answer. Much appreciated! More

by heath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Tom Peacock Nissan responded

Thank you for the feedback, Heath! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 30, 2021

Great customer service. Reliable maintenance service. Convenient location. All questions were duly answered. They isually offer multi point inspection at no charge with any service More

by Borghil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo Olvera
Feb 03, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 29, 2021

Mrs. Sonya was so helpful and had very good customer skills and tried to help me in every way she could and i thank her More

by sjones7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 28, 2021

My service advisor is very professional at all times . He updates me while I wait on my car or will call/ text me to let me know about my car More

by larosed.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 26, 2021

Ther has been much improvement in my last two visits.I appreciated there trying to get me a price I could afford.They were polite and I will definitely come back for service again . More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannot remember names
Jan 29, 2021 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 23, 2021

The service was great got in and out in a timely manner.Didnt really have to wait long for service to get done. Just awesome More

by paulgreen39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry can't remember name but he service was great
Jan 27, 2021 -

Tom Peacock Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

...
35
...