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Tom Peacock Nissan - Service Center

Houston, TX

4.9
500 Reviews

500 Reviews of Tom Peacock Nissan - Service Center

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November 24, 2020

Very great customer care! I was interested in buying a used car that they had listed and Darrick really helped me out was very reasonable and polite. If you are interested in getting a car Darrick is who More

by Liltray44
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrick
Nov 30, 2020 -

Tom Peacock Nissan responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 22, 2020

This dealership is awesome, they always take the best care of me and my vehicle. I would recommend them to family and friends. Good service More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 22, 2020

Tom Peacock went above and beyond my service experience I had a issue with my transmission the team at the dealership step in and solved the issue fast More

by michael.deblaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer J she is a service advisor
Nov 25, 2020 -

Tom Peacock Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 21, 2020

Everyone was very attentive. More specifically Rene helped me out was super nice and very friendly, when i had questions he would explain everything to me. More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Orantes
Nov 25, 2020 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 21, 2020

The service I received was great and he walked me through the checking on of my car before it was serviced. That experience was great and fast. Thanks 😊😊 More

by lele5manman4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 10, 2020

I have always experience great service and the service helpers are very courteous and concern about your needs and always go that extra step if needed. More

by Parkerwillied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Nov 12, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Nov 12, 2020 -

Parkerwillied responded

Thanks for the response very good of you.

November 08, 2020

Looking for a new vehicle , go and request these men ! Thank you to Luis Fernando and Aaron . They really made my transition into my new Altima easy and fun !! Thank you gentlemen. More

by Memerangel75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Tom Peacock Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 22, 2020

Nissan is a good place to buy car from and to have your car serviced they are crying fast and satisfaction also the employers look out for their customers More

by Beulahs1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya& calvin
Oct 27, 2020 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 22, 2020

Customer service and service was excellent. Repairs were completed in a timely manner. Sonya went above and beyond to provide awesome customer serivce. Awesome job. More

by lwb2910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Oct 27, 2020 -

Tom Peacock Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 22, 2020

What can I say that I haven't said before about Tom Peacock Nissan ? I am very satisfied with the service and my service agent Sonya Gordon. She makes me feel important and always so courteous and with More

by ammartinez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
Oct 27, 2020 -

Tom Peacock Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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