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Tom Peacock Nissan - Service Center

Houston, TX

4.9
506 Reviews

506 Reviews of Tom Peacock Nissan - Service Center

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November 21, 2020

The service I received was great and he walked me through the checking on of my car before it was serviced. That experience was great and fast. Thanks 😊😊 More

by lele5manman4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 10, 2020

I have always experience great service and the service helpers are very courteous and concern about your needs and always go that extra step if needed. More

by Parkerwillied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Nov 12, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Nov 12, 2020 -

Parkerwillied responded

Thanks for the response very good of you.

November 08, 2020

Looking for a new vehicle , go and request these men ! Thank you to Luis Fernando and Aaron . They really made my transition into my new Altima easy and fun !! Thank you gentlemen. More

by Memerangel75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Tom Peacock Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 22, 2020

Nissan is a good place to buy car from and to have your car serviced they are crying fast and satisfaction also the employers look out for their customers More

by Beulahs1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya& calvin
Oct 27, 2020 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 22, 2020

Customer service and service was excellent. Repairs were completed in a timely manner. Sonya went above and beyond to provide awesome customer serivce. Awesome job. More

by lwb2910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Oct 27, 2020 -

Tom Peacock Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 22, 2020

What can I say that I haven't said before about Tom Peacock Nissan ? I am very satisfied with the service and my service agent Sonya Gordon. She makes me feel important and always so courteous and with More

by ammartinez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
Oct 27, 2020 -

Tom Peacock Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 17, 2020

Rene Orantes was such a great advisor. He handled my car issues like a pro. He is a rockstar in my book. Overall I was very pleased with the service and my car was fixed the next day. More

by Lilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Tom Peacock Nissan responded

Lilly , thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rene does for Tom Peacock Nissan and our customers. Hope to see you again soon! All the best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 16, 2020

Everyone was very pleasant and I enjoyed the drivers that took me home and picked me up. The service advisor Nestor and let's not forget the cashier. Excellent customer service and I felt like everyone enjoy More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 14, 2020

Staff is prompt and always professional when I arrive. I have no complaints at all with Tom peacock staff or services. Best place to go for services hands down. More

by gorky romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Tom Peacock Nissan responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 14, 2020

Excellent job today! In and out in less than an hour! Great customer service! Very professional! Continue the great work! Thank you! Loved the massage chair too! 🧡💛🧡 More

by Donnaldavis42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Tom Peacock Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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