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Tom Peacock Nissan - Service Center

Houston, TX

4.9
506 Reviews

506 Reviews of Tom Peacock Nissan - Service Center

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October 13, 2020

THIS IS WHERE WE HAVE EVER SEEN PROFESSIONAL & CARING PEOPLE IN SERVICE WORK . THE SERVICE DEPARTMENT PROVIDES EXCELLENT AND TIMELY SERVICE, WITH GREAT HUMILITY ALWAYS More

by Frankroseint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RENÉ
Oct 15, 2020 -

Tom Peacock Nissan responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 12, 2020

Service was great and quick. My Service Represntative was awesome. I will be back for my next service needed for my car. Thank you Tom Peacock Service Team!!! More

by Anthony.wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Tom Peacock Nissan responded

Thank you for putting your trust in Tom Peacock Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Oct 16, 2020 -

Anthony.wright responded

Thank you Tom Peacock Nissan Service Department!!!! I will always come to you. Stay safe and healthy.

October 07, 2020

My experience; was very nice representative who very knowledgable let let me know that my car needed brakes all the way around it I was impressed it really didn’t take that long for them to do the job a More

by beverlythomas10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PABLO, RIVERA
Oct 08, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 05, 2020

I come to Tom Peacock because of Calvin Williams, he has always treated me so curtious patience and very kind. But this last saleman that sold me my Rogue, I will not come to see him again they were playing More

by Hicksjan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon maintaince dept awesome so patient so professional keep me informed on my car
Oct 08, 2020 -

Tom Peacock Nissan responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 02, 2020

Sonja is the main reason I take my truck for repairs. Very knowledgeable. Always helpful. Keeps me informed and is very courteous. I always ask for Sonja. More

by Jambie1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Tom Peacock Nissan responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Sonja. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 01, 2020

I Ricky have to say that Feliz Fuentes customer service is the best I have seen in a while. Very respectfully and kind. The check out was also great. The group also have great customer service. This is the More

by rickey.dickey48com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz Fuentes
Oct 05, 2020 -

Tom Peacock Nissan responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 01, 2020

I do not dread going to Tom Peacock service dept to service my vehicle. I make an appointment and they are always ready for me when I get there. My service rep Sonia Gordon is always courteous, friendl More

by ammartinez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Oct 05, 2020 -

Tom Peacock Nissan responded

Thank you for the feedback! We are happy to hear about your positive experience at Tom Peacock Nissan, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 28, 2020

Sonya Gordon, excellent customer service, very kind and patient Just want the guys to make sure they vacuum cars properly.after oil change please ok More

by Deborah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
Sep 30, 2020 -

Tom Peacock Nissan responded

Thanks for your outstanding review, Deborah! I'm very happy to hear that Sonya was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 28, 2020

All of the service specialists are extremely knowledgeable and courteous. They provide constant updates about the service being provided to my vehicle as I wait in the lobby and explain everythi More

by dianaceja93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz, Omar
Sep 30, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 28, 2020

Pablo Rivera Service Advisor greeted me. Took charge of car service due. Explain all details and service charge. Professional and courteous service, enjoyed my visit. More

by jorgeybarrasr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Rivera
Sep 30, 2020 -

Tom Peacock Nissan responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Pablo does for Tom Peacock Nissan and our customers. Hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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