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Tom Peacock Nissan - Service Center

Houston, TX

4.9
506 Reviews

506 Reviews of Tom Peacock Nissan - Service Center

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September 25, 2020

The Employees at Tom peacock on 45 are amazing they really no how to treat their customer. I will give a 10 plus on customer service More

by Chevisrobin30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 25, 2020

Friendly and knowledgeable staff.Very clean and Friendly and knowledgeable staff. Very clean and comfortable waiting room. Car was ready sooner than I expected. The dealership is 10 minutes from m More

by m.eta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 24, 2020

Unfortunately, I had taken my vehicle to the Dealer five to six times regarding the brakes. Finally, I received a Service Advisor and mechanics who corrected the problem. More

by Hot Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon, The mechanic's name is unknow
Sep 25, 2020 -

Tom Peacock Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 23, 2020

This dealership is awesome.. My service advisor SONYA GORDON WAS EXCELLENT AND AWESOME SHE WENT OVER AND BEYOND ...I REALLY APPRECIATED HER KNOWLEDGE GREAT PERSON More

by Aherbert583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Sep 25, 2020 -

Tom Peacock Nissan responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 21, 2020

Rene in the service department is patient, kind and good listener! He was efficient and kept me in the loop when it came to repairs for my car. More

by Elsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene in Service department
Sep 24, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 17, 2020

This dealership always gets things done in a timely matter, and are honest. Don’t force you into extra work! The customer service from the advisors is great! More

by Melinda_0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Glenda
Sep 22, 2020 -

Tom Peacock Nissan responded

Melinda, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 15, 2020

From the ti.e I drove my vehicle in service was excellent. Je nifer wS proactive in fhinking of myneeds. Especially when they found something else and ser ice didnt finish. I will be back. More

by Vue2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Sep 16, 2020 -

Tom Peacock Nissan responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. Until next time, take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 13, 2020

The service rep was very helpful and kept us updated on the status on the issue, what the issue was and price the repair & when the vehicle was ready for picking More

by whitenvaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Tom Peacock Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 12, 2020

My experience with Tom Peacock Nissan has always been professional. The dealership is always clean and the staff is always polite and professional. Thank you 😊 More

by eloisepeterson55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo
Sep 16, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 05, 2020

Nestor was my service provider and I have nothing but excellent feedback. First of all he treated us with utmost respect. He kept in contact with us along the way and had an answer to all my questions. More

by Rudy721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Tom Peacock Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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