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Tom Peacock Nissan - Service Center

Houston, TX

4.9
507 Reviews

507 Reviews of Tom Peacock Nissan - Service Center

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August 21, 2020

Excellent service experience. Rene and the team made me feel at home. They immediately diagnosed my problem and completed the service ahead of schedule. I will use them for all future service work. More

by Reggieaitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene
Aug 26, 2020 -

Tom Peacock Nissan responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Tom Peacock Nissan and we look forward to your continued business! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 20, 2020

Customer service was great. they got me in and out and was very helpful. Any questions I had was answered without a problem the young man who helped me know exactly what I was talking about and what I wan More

by Teemar1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Tom Peacock Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 18, 2020

Always Nice to do business with this Service Center. I rate this location ten. I pass up service center to do business at Tom Peacock More

by Mr Marvelous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Tom Peacock Nissan responded

Thank you for putting your trust in Tom Peacock Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 15, 2020

My service representative Sonya Gordon is always very gracious, professional and always attentive to my concerns. That is why I feel confident I will get the best service at Tom Peacock Nissan on I-45. More

by ammartinez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
Aug 19, 2020 -

Tom Peacock Nissan responded

We loved reading this review! Happy customers are our aim, and it appears Sonya really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 11, 2020

HELLO MY OIL & Tire ROTATION WAS DONE BUT MY LOW WASHER LIGHT CONTINUES TO COME ON IN MY CAR IT WAS NEVER CHECKED ARE FIXED! More

by Claire
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Tom Peacock Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 08, 2020

Service representative was knowledgeable and courteous. Gave me expected time of wait, which was correct. Left with car wash and car service to my satisfaction. More

by jorgeybarrasr
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo Olvera
Aug 13, 2020 -

Tom Peacock Nissan responded

We are glad to hear you enjoyed your recent visit to our service department. At Tom Peacock Nissan we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Kind regards, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2020

Friendly, knowledgeable, professional staff. Spacious clean lobby with plenty of comfortable spots to sit. There was tv entertainment, snacks, coffee and water. They told me 2.5 hours wait and it was rig More

by Danicov87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Tom Peacock Nissan responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Tom Peacock Nissan again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 20, 2020

Excellent service I always go to Feliz Fuentes when I need service. He is very attentive & a professional guy. He gets right on it. He has a pleasant personality and ea More

by sheila mylar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feliz Fuentes
Jul 23, 2020 -

Tom Peacock Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 09, 2020

Loyal and consistent experience with service Ms. Glenda received me in the service department. She took notes of the reason I came to visit. The oil change and tire rotation was completed as requ More

by luiswithmercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Tom Peacock Nissan responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Tom Peacock Nissan was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 04, 2020

James made my first car purchase a great experience! He was patient, informative and really went out his way to help me find what I needed, If you need anything he is your man! More

by deansiv33
Recommend Dealer
Yes
Employees Worked With
James Milton
Jun 08, 2020 -

Tom Peacock Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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