Back

Tom Peacock Nissan - Service Center

Houston, TX

4.9
508 Reviews

508 Reviews of Tom Peacock Nissan - Service Center

Sort by
June 04, 2020

James made my first car purchase a great experience! He was patient, informative and really went out his way to help me find what I needed, If you need anything he is your man! More

by deansiv33
Recommend Dealer
Yes
Employees Worked With
James Milton
Jun 08, 2020 -

Tom Peacock Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 15, 2020

My Murano caught fire and can’t get help My Murano caught fire with my my wife onboard and burned to the ground. This was eight days ago and the dealer who I have bought two vehicles from kee More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020 -

Tom Peacock Nissan responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

April 15, 2020

Amazing customer Service Great customer service - always quick to answer questions and make sure that I understand everything being done with my vehicle when in service. Will More

by One who works
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 11, 2020

Great customer service, fixed my AC and replaced my Radiator hoses.. Explained all the repairs and cost and repairs were done in a timely manner. More

by One who works
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 27, 2020

Great service I have bought several cars from Tom Peacock and they did a great job and took care of all my needs. Will bring friends and family here also. More

by Patricia Boutte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Williams
Apr 06, 2020 -

Tom Peacock Nissan responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to work with us again for any automotive need that you might have. Until then, take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 30, 2020

Tom Peacock Nissan Great Service I liked the fast and friendly service. My oil and filter change took 45 minutes and that included the great car wash. I was kept up to date on my ca More

by spyderdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo Olvera
Jan 30, 2020 -

Tom Peacock Nissan responded

Thank you for this amazing review! We really appreciate your business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 18, 2020

First Service Visit Quick in & out. Very polite service agent. Prompt shuttle ride to work. Prompt pickup after service work completed. Free car wash. I'll be back! Tom P More

by shlawek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pham
Jan 21, 2020 -

Tom Peacock Nissan responded

We are glad to hear you enjoyed your recent visit to our service department. At Tom Peacock Nissan we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 18, 2020

I like everything about it. The staff is very informative and welcoming. I like watching tv while waiting. I really makes the wait easier. Great More

by Spearman
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Orantes
Jan 21, 2020 -

Tom Peacock Nissan responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 04, 2020

Outstanding experience! I made an appointment on-line with Thong Pham and he had my truck ready within a couple of hours as promised. He was polite and professional. My tru More

by scotcherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thong Pham
Jan 06, 2020 -

Tom Peacock Nissan responded

Thank you for this amazing review of your experience with Thong here at Tom Peacock Nissan! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 12, 2019

Great Service Mr Fuentes was very kind and helpful. He helped me in and out. He listened and answered all my questions. He didn't rush me and I felt like an VIP More

by RIcky B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
F Fuentes
Dec 16, 2019 -

Tom Peacock Nissan responded

Thank you for your great review, Ricky! We're glad to have all of our staff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

...
44
...