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Tom Peacock Nissan - Service Center

Houston, TX

4.9
508 Reviews

508 Reviews of Tom Peacock Nissan - Service Center

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March 22, 2019

Service Oswaldo was very attentive, courteous and kept me updated on the progress of work done on my car. The center was clean and all attendants were very h More

by Celestine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Tom Peacock Nissan responded

Hello, Celestine, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 23, 2019

Terrific Experience Tom Pham was excellent. He kept me informed, provided great service, and reviewed the findings of the inspections performed. He was professional and a More

by Prof1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pham
Feb 25, 2019 -

Tom Peacock Nissan responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication! We appreciate you taking the time to leave us this great feedback and look forward to seeing you on your next visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 09, 2019

Warranties I have been to this dealer a couple of times and experienced a multitude of personalities. However, Mr. Medina has been the most patient and helpful More

by Norma Boutista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Medina
Jan 10, 2019 -

Tom Peacock Nissan responded

Norma, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 28, 2018

60K mile maintenance for my 2010 Nissan Maxima Your service associate Victor N. was very attentive to my 60K mile servicing needs and made helpful suggestions on keeping my 2010 Maxima operating a More

by Maxima#3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Nikitenko
Dec 31, 2018 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 04, 2018

Enough is Enough!! What more can I say besides this was the straw that broke the camel’s back!! Sonya Gordon very rude, nasty and disrespectful!! Lack customer service s More

by CoveredByGod
Recommend Dealer
No
Employees Worked With
Other Employees : Sonya Gordon
Dec 10, 2018 -

Tom Peacock Nissan responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter.

November 14, 2018

NISSAN DREAM TEAM Things have definitely changed for the better in the service department. Service advisors are attentive when you drive up and keep you apprised of yo More

by Gmainem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea
Nov 15, 2018 -

Tom Peacock Nissan responded

This review was a pleasure to read! The Tom Peacock Nissan service center works hard to provide every guest with attentive, professional, and efficient service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 01, 2018

Great Experience I had a great experience at Tom Peacock Nissan. I received custom attention by my representative. Ms. Yamila Florisbello took care about my needs. She More

by SATISFIED CUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yamila Florisbello
Nov 02, 2018 -

Tom Peacock Nissan responded

Thank you for your kind words! We appreciate Yamila and we are thrilled that she has have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 28, 2018

Maintenance Quinton Thomas , very good at what he do, If you ever need car service , ask for this person, he will take you from step one all the way thru the end, More

by Pathfinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton Thomas
Oct 01, 2018 -

Tom Peacock Nissan responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 24, 2018

Great Service I would like to thank Roy Rivera over there at Tom Peacock Nissan. I came in for an oil change and Roy asked if there was anything he could do. I di More

by Thomas Kline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Rivera
Sep 24, 2018 -

Tom Peacock Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 17, 2018

Great customer Victor Igwe is the guy to go to if your looking to buy a vehicle. He has great customer service and knows what he is talking about when selling vehicl More

by Chelmese22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Igwe
Sep 18, 2018 -

Tom Peacock Nissan responded

Thank you so much for this excellent feedback and your very kind recommendation. Victor is truly an invaluable asset and we appreciate everything that he does. We look forward to working with you or anyone you might send our way in the future. Best regards, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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