Tom Peacock Nissan - Service Center
Houston, TX
508 Reviews of Tom Peacock Nissan - Service Center
Service Oswaldo was very attentive, courteous and kept me updated on the progress of work done on my car. The center was clean and all attendants were very h Oswaldo was very attentive, courteous and kept me updated on the progress of work done on my car. The center was clean and all attendants were very helpful. More
Terrific Experience Tom Pham was excellent. He kept me informed, provided great service, and reviewed the findings of the inspections performed. He was professional and a Tom Pham was excellent. He kept me informed, provided great service, and reviewed the findings of the inspections performed. He was professional and and went out of his way. More
Warranties I have been to this dealer a couple of times and experienced a multitude of personalities. However, Mr. Medina has been the most patient and helpful I have been to this dealer a couple of times and experienced a multitude of personalities. However, Mr. Medina has been the most patient and helpful individual I have come across. He helped me ensure that my warranties carried on to my new car. Mr. Medina would always answer my calls to help me with any procedures I was stuck on. More
60K mile maintenance for my 2010 Nissan Maxima Your service associate Victor N. was very attentive to my 60K mile servicing needs and made helpful suggestions on keeping my 2010 Maxima operating a Your service associate Victor N. was very attentive to my 60K mile servicing needs and made helpful suggestions on keeping my 2010 Maxima operating at peak performance. More
Enough is Enough!! What more can I say besides this was the straw that broke the camel’s back!! Sonya Gordon very rude, nasty and disrespectful!! Lack customer service s What more can I say besides this was the straw that broke the camel’s back!! Sonya Gordon very rude, nasty and disrespectful!! Lack customer service skills. The entire dealership need to be revamped, staff changed completely and everyone need to attend classes on how to manage, operate, run a business. Learn how to handle, respect, and interact with customers. They change staff constantly. EACH new candidate promising to be better than the previous incumbents. All has failed. You do not openly argue and become belligerent to customers in the presence of those in higher authority and coworkers. She did! That state a lot as to how the business is ran if employees over step their supervisor, not attend meetings, and show no respect at all!! More
NISSAN DREAM TEAM Things have definitely changed for the better in the service department. Service advisors are attentive when you drive up and keep you apprised of yo Things have definitely changed for the better in the service department. Service advisors are attentive when you drive up and keep you apprised of your vehicle, the waiting area is now kept clean, I worry less about being mowed down while walking to get my vehicle and sales personnel have stopped harassing customers who are waiting for their vehicles. Seems to be true leadership in charge, which is shown through better organization, top notch service and professionalism from employees. I no longer dread bring my vehicle to the service department. More
Great Experience I had a great experience at Tom Peacock Nissan. I received custom attention by my representative. Ms. Yamila Florisbello took care about my needs. She I had a great experience at Tom Peacock Nissan. I received custom attention by my representative. Ms. Yamila Florisbello took care about my needs. She explained to me all maintenance to be performed to my Rogue and patiently went through details I insistently asked her. No matter what she provided me with several updates about service being performed and was very knowledgable about mechanics, parts, and procedures. I highly recommend her if you want to experience customized service. More
Maintenance Quinton Thomas , very good at what he do, If you ever need car service , ask for this person, he will take you from step one all the way thru the end, Quinton Thomas , very good at what he do, If you ever need car service , ask for this person, he will take you from step one all the way thru the end, very patience thanks More
Great Service I would like to thank Roy Rivera over there at Tom Peacock Nissan. I came in for an oil change and Roy asked if there was anything he could do. I di I would like to thank Roy Rivera over there at Tom Peacock Nissan. I came in for an oil change and Roy asked if there was anything he could do. I did have a question regarding my lease. Roy answered all my questions as we sat waiting on my car. If I had more time, I would have liked to have ridden the new Maximas. Roy gave me his card and I will definitely do business with him at Tom Peacock Nissan! More
Great customer Victor Igwe is the guy to go to if your looking to buy a vehicle. He has great customer service and knows what he is talking about when selling vehicl Victor Igwe is the guy to go to if your looking to buy a vehicle. He has great customer service and knows what he is talking about when selling vehicles two thumbs up More