Tom Peacock Nissan - Service Center
Houston, TX
507 Reviews of Tom Peacock Nissan - Service Center
350Z owner I had my 350z repaired there after a accident.. They replaced a door with a new door but it was dented.. They filled my rear quarter panel with bondo I had my 350z repaired there after a accident.. They replaced a door with a new door but it was dented.. They filled my rear quarter panel with bondo and repainted it problem was it orange peeled and could see the bondo through the clear coat. They left off parts for the fenders. Didn't fill the radiator properly so when I picked it up it overheated. Still had grass and mud under the hood from the accident. They barely cleaned anything. Would never take a vehicle back to them or recommend them to anyone.. More
Excellent dealer to service your needs. My car was her king no sure what was wrong and it was checked out and diagnostic stated needed a transmission. The service was great. My car was her king no sure what was wrong and it was checked out and diagnostic stated needed a transmission. The service was great. More
Good Visit The service people were courteous and attentive. They got coffee for me while I waited and answered all of my questions once I was finished. The service people were courteous and attentive. They got coffee for me while I waited and answered all of my questions once I was finished. More
Being Thorough is Key for Me I love that my consultant, Quinton Thomas, is always very thorough when it comes to my car. He takes the necessary time to ensure that all my concerns I love that my consultant, Quinton Thomas, is always very thorough when it comes to my car. He takes the necessary time to ensure that all my concerns are addressed and updates me on the actions that are imperative to increase my car's longevity. More
My FIRST Nissan dealer experience. The service advisor was helpful, friendly and patient. He checked and informed me of all recalls for my car. The diagnosis was prompt and explained t The service advisor was helpful, friendly and patient. He checked and informed me of all recalls for my car. The diagnosis was prompt and explained to me clearly. Options were offered and selected and a quick estimate of time and expense was provided. More
Terrible Service Took my vehicle in for 10,000 mile service. Specifically requested that they NOT wash my vehicle in their car wash, because the automated car washes l Took my vehicle in for 10,000 mile service. Specifically requested that they NOT wash my vehicle in their car wash, because the automated car washes leave huge scratches on vehicles if they have grit stuck in the spinning brushes. They completely ignored my request and washed my vehicle. Surprise I have a huge new scratch in my paint and they absolutely denied that their machine did it. So I get to leave with a huge scratch in my paint and they get to keep my money. Do NOT bring your car here. You will regret it. 0 star rating More
Great Repair Experience Service representative, Victor, was attentive and communicative. He arranged a ride home for me after dropping off the truck, and called with frequent Service representative, Victor, was attentive and communicative. He arranged a ride home for me after dropping off the truck, and called with frequent update during the repair process. More
They actually do CARE ABOUT YOU & YOUR CAR! Stay was friendly and super knowledgeable about fixing my car, repairs were done in a timely manner & Mrs. Sonya Gordan is hands down the BEST (she lo Stay was friendly and super knowledgeable about fixing my car, repairs were done in a timely manner & Mrs. Sonya Gordan is hands down the BEST (she looks out for her customer's)! More
Service department These are the only peaple I would trust with myself and my Z.Great peaple all around.The service advisor and the service manager lift the dealership These are the only peaple I would trust with myself and my Z.Great peaple all around.The service advisor and the service manager lift the dealership to a great light,the service peaple who do all of the work in back are great!!!!I will always bring my car there for service or repair. More
Wonderful Service Experience The service representatives were so kind and professional. They made me feel very comfortable while I waited on my vehicle. They were very busy that The service representatives were so kind and professional. They made me feel very comfortable while I waited on my vehicle. They were very busy that day, but Chantal, the rep., was very honest with me and told me that it would be a little while. I appreciate the fact that she was so honest. She answered all of my questions. More