Tom Peacock Nissan - Service Center
Houston, TX
505 Reviews of Tom Peacock Nissan - Service Center
Great group of people with the best customer service Making my appointment was easy, service was quick and thorough, and the car was is the icing on the cake. I have been to other dealers and this is th Making my appointment was easy, service was quick and thorough, and the car was is the icing on the cake. I have been to other dealers and this is the best Nissan store! More
Love this dealership I love the attentiveness of my service advisor Sonya Gordon. Any time I've had a concern, she's made sure that my issue or concern is addressed. I love the attentiveness of my service advisor Sonya Gordon. Any time I've had a concern, she's made sure that my issue or concern is addressed. More
Great Service Department Luis the service advisor was very pleasant and attentive, he strived to satisfy the customer. All work was completed satisfactorily and on time as pro Luis the service advisor was very pleasant and attentive, he strived to satisfy the customer. All work was completed satisfactorily and on time as promised. More
My experience was very pleasant. My serviceman was very professional and helpful. He took time with me and allowed me to ask questions. He was patient and kind with me. My serviceman was very professional and helpful. He took time with me and allowed me to ask questions. He was patient and kind with me. More
GREAT SERVICE J.R. in service is Awesome. I will definitely go back. He was really helpful and definitely fast was out to ask if I need help within 5 mins. J.R. in service is Awesome. I will definitely go back. He was really helpful and definitely fast was out to ask if I need help within 5 mins. More
Excellent Customer Service The customer service represenative was very informative, she also made sure to explain when my filters and brakes were at the time and that at 3000 mi The customer service represenative was very informative, she also made sure to explain when my filters and brakes were at the time and that at 3000 miles i would probably need to look at replacing my brakes. More
Really bad experience I had a bad experience in this dealership. I bought a Nissan Versa 2016 with only 13,500 miles two months ago and the car had an issue right out the I had a bad experience in this dealership. I bought a Nissan Versa 2016 with only 13,500 miles two months ago and the car had an issue right out the dealership that I didn't notice right away. Once I brought the car back to the dealer they didn't want to take responsibility but the worse part was the customer service not just from the employees but the managers as well. When we talked to the manager he brought us the car fax and we notice the car was brought in when it had only 181 miles for the ailment service, we believe the car had issues from the start but we were not notified of this when we bought the car. Now I have to pay 1,500 since the dealer didn't want to take responsibility and buy both of the rear tires so the car can be in good condition. For this reason I do not recommend this dealership. Tom Peacock Nissan. I would never buy another car from there. More
Muy mala experiencia Creo que este diler no merece ni una estrella. Compre un auto aquí hace tres meses y el carro salió con un defecto el cual el diler jamás quiso respo Creo que este diler no merece ni una estrella. Compre un auto aquí hace tres meses y el carro salió con un defecto el cual el diler jamás quiso responder. Lo peor fue el trato que me dieron, desde servicio al cliente hasta el manager general. Un mes tuve el carro ahí y nunca me solucionaron el problema será x qué soy hispano me sentí discriminado y x tal motivo expresó mi experiencia solo pude manejar el carro x un mes y ahora me toca arreglarlo por fuera y pagar x mi cuenta. La verdad no lo recomiendo y no volvería a comprar otro carro aquí el peor trato que he recibido.....ojo cuando vas a querer comprar te lo pintan todo muy bonito al momento de los problemas todos se hechan la bolita y nadie fue capas de resolver el problema lo peor que ya he escuchado que este diler tiene una mala reputación en servicio al cliente.. un cliente más insatisfecho que al diler no le importó perder... gracias x hacerme perder mi tiempo y mi dinero More
Joe Garcia is a wise man but quite busy I had a complain, and he reached to me though little later. He is a wise man. IF any issues please try to reach him. I had a complain, and he reached to me though little later. He is a wise man. IF any issues please try to reach him. More
Mad as xxxx Worst dealership ever. Would never go back even if the service was for free. Service manager hock was a total jerk on the phone and his boss would nev Worst dealership ever. Would never go back even if the service was for free. Service manager hock was a total jerk on the phone and his boss would never answered my repeated calls, even after telling the receptionist I was a very unhappy costumer. It just boils down to they don't care about you just your money. More