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Tom Peacock Nissan - Service Center

Houston, TX

4.9
508 Reviews

508 Reviews of Tom Peacock Nissan - Service Center

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June 07, 2024

The express service staff are very helpful and very pleasant. The waiting room is comfortable. More

by Antoinette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena and Hailey
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Jun 10, 2024 -

Tom Peacock Nissan responded

Thank you, Antoinette, for taking the time to share your positive experience with us at Tom Peacock Nissan. We're delighted to hear that our express service staff was helpful and pleasant, and that you found our waiting room comfortable. We appreciate your kind words and hope to welcome you back in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 25, 2024

Professional friendly staff. They always seem attentive and strive to repair or service my vehicle with expertise. Very pleased with the services provided. More

by dmcmi69606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024

They where great I had situation ( funeral ) Carlos was able to accommodate me , getting in , rental and own way he understood my time was valuable that day More

by paulwanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman at rental Carl was very helpful as well team work
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May 20, 2024 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us, Paul. We are glad to hear that Carlos was able to assist you during a difficult time. Please know that we are always here to help make things easier for you. If you need anything else in the future, don't hesitate to reach out to Tom Peacock Nissan. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 11, 2024

I was able to schedule an appointment the night before. Minimal wait time before service. Overall great customer service. More

by lg7htx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee Sykes-Werner
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May 13, 2024 -

Tom Peacock Nissan responded

Thank you for choosing Tom Peacock Nissan for your service needs! We're thrilled to hear you had a positive experience with us, from scheduling to minimal wait times. We appreciate your kind words about our customer service and look forward to serving you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 18, 2024

The dealership was great he allowed me to test drive and gave me full details about the car. Great customers service. More

by blackjacqueline901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 4548 Hailee Sykes-Werner
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Apr 18, 2024 -

blackjacqueline901 responded

I just want to thanks for the customer service I received today and will be with you all from this day forward. I thank God for the service I received today, I'm grateful for the service. Thanks a lot.

April 10, 2024

Great SERVICES. Vehicle was in and out the shop within 24 hrs. Repairs addressed.. Thank you Tom Peacock Nissan. More

by IMSOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz
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Apr 10, 2024 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 10, 2024

Customer service Leslie was very helpful and attentive outstanding customer service thank you Great job More

by carlos Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie at service department two thumbs up outstanding
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Apr 11, 2024 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience working with Leslie, Carlos! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 04, 2024

Great service from Oswald olvera when above I ask from him and the vehicle is working great More

by noriegaj1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo olvera
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Apr 05, 2024 -

Tom Peacock Nissan responded

Thank you for this amazing review and shoutout for Oswald! We really appreciate your business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 30, 2024

The process from beginning to end was smooth. I appreciated being updated on repairs and if things changed or timeline changed. I felt valued as a customer. More

by jacoby.jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Tom Peacock Nissan responded

Jenny, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 28, 2024

This dealership provides excellent service. I’ve had Nissans for over 15 years and been to many service centers in New York and New Jersey. And by far this has been the best experience yet. The More

by degraffenreid456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laisha Ariadine Ochu
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Mar 29, 2024 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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