Tom Roush Lincoln

Bill did an excellent job making sure our first experience of buying a new car went perfect! He was very friendly and informative and I’ll be recommending Bill at Tom Roush Lincoln to others! Tha experience of buying a new car went perfect! He was very friendly and informative and I’ll be recommending Bill at Tom Roush Lincoln to others! Thanks Bill! More

Alan, my sales person was fantastic! His follow up to ensure my satisfaction is top notch! I am hoping my issue with the vehicle gets resolved tomorrow. His follow up to ensure my satisfaction is top notch! I am hoping my issue with the vehicle gets resolved tomorrow. More

My salesperson, Alan, was fantastic. However, my special order Aviator has a clear overspray all over the vehicle. I have to take it back to get it corrected. I wish inspection would hav However, my special order Aviator has a clear overspray all over the vehicle. I have to take it back to get it corrected. I wish inspection would have caught that when it arrived. More

Great service at Tom Roush for my Lincoln MKX. Good advice on repairs that may be needed in future without any pressure to “get it fixed NOW”. Honest and trustworthy service. This make me confi Good advice on repairs that may be needed in future without any pressure to “get it fixed NOW”. Honest and trustworthy service. This make me confident that they are doing the right things and helping me maintain my vehicle in good repair. More

Had a fantastic experience with Alan Schmalzried at Tom Roush Lincoln. He was helpful, thorough, honest and pleasant to work with. We were very pleased with the whole transaction! Roush Lincoln. He was helpful, thorough, honest and pleasant to work with. We were very pleased with the whole transaction! More

I was greeted promptly and with courtesy. Service was finished in less than 45 minutes. Everyone on staff was pleasant and helpful. Service was finished in less than 45 minutes. Everyone on staff was pleasant and helpful. More

Everyone at the dealership was friendly and helpful. We have purchased several vehicle and this was by far the quickest and most hassle-free. We have purchased several vehicle and this was by far the quickest and most hassle-free. More

Always good service at Tom Roush Lincoln, convenient location, nice waiting room, fast service, and a car wash! location, nice waiting room, fast service, and a car wash! More

The entire staff at Tom Roush Lincoln was professional and responsive to every request. The way that everyone supports each other demonstrates a great team environment. and responsive to every request. The way that everyone supports each other demonstrates a great team environment. More

Overall a decent experience once communication got better. I did receive a loaner vehicle. There were some communication issues in the beginning. I had to continue to call to get updates for what I th better. I did receive a loaner vehicle. There were some communication issues in the beginning. I had to continue to call to get updates for what I thought was a minor repair on a new vehicle. At one point I even had to go up to the dealership to get an update because no one was returning my calls, Hopefully my next experience is much better. More