Tom Roush Mazda Mitsubishi

Always available with appointment times. i have always been able to obtain an appointment to meet my needs since i live out of town. Always very courteous able to solve my issues. i have always been able to obtain an appointment to meet my needs since i live out of town. Always very courteous able to solve my issues. More

Great Experience very great experience with a friendly staff.......Not the usual "car salesman" approach. Jim, the Sales Mgr took care of one hiccup we had in the le very great experience with a friendly staff.......Not the usual "car salesman" approach. Jim, the Sales Mgr took care of one hiccup we had in the lease the same day at no extra charge to make sure my wife got the vehicle with the correct options that she wanted. We Will go back.......... More

Excellent service Brad Williams was very professional and polite from the moment of greeting through the explanation of the findings from the diagnostics. No one likes Brad Williams was very professional and polite from the moment of greeting through the explanation of the findings from the diagnostics. No one likes to see the "Check Engine" light come on, especially when you've kept up with normal maintenance and have less than 32K on your vehicle. Diagnosis was thorough and although the root cause was not definite, a plausible explanation was provided. I truly appreciated the experience. More

Great Nice experience great staff clean and comfortable. Clearly given information about the vehicle service to be done. Given a rental car for our convenie Nice experience great staff clean and comfortable. Clearly given information about the vehicle service to be done. Given a rental car for our convenience. Thanks. More

Excellent service Wonderful experience with Roger who took the time to listen to what my daughter was looking for in a vehicle and was able to deliver. She is over the Wonderful experience with Roger who took the time to listen to what my daughter was looking for in a vehicle and was able to deliver. She is over the top happy with her new vehicle. More

oil change upgade Not real pleased that every time I am in for oil change, there is something else that is recommended to be done that adds cost and time while I wait. Not real pleased that every time I am in for oil change, there is something else that is recommended to be done that adds cost and time while I wait. At least this time, car was finished in less time than told. Staff very friendly. More

Truthful I had the most favorable experience with Tom Roush dealership. They have the best General New (Mark) Sales Manager and Used ( Ray) Sales Manager I hav I had the most favorable experience with Tom Roush dealership. They have the best General New (Mark) Sales Manager and Used ( Ray) Sales Manager I have ever work with. Because I live in St. Louis, Missouri, these young men went beyond the call of duty to make sure I was comfortable in buying their Lincoln Navigator. There was No Lying , No Games, and definitely, No back and forth. The price was in my budget and they deliver the car to be on Saturday, July 29 , as promised... In short, Ray continue to check on me even after the delivery.. What an amazing first time experience (buying a car from another state). I would do it again with these guys. So if you are looking to purchase a car and you live in another state, purchase from these guys, they will make you feel right at home.. More

very personable & helpfull Everyone at dealership is friendly & willing to help in any way they can before & after the purchase. Brent Cassidy goes beyond what is necessary to Everyone at dealership is friendly & willing to help in any way they can before & after the purchase. Brent Cassidy goes beyond what is necessary to help. More

Painless experience at Tom Roush Tom Redmon was my sales guy. We connected immediately and worked through my car deal. Due to a glitch, the car I went to look at was unavailable for a Tom Redmon was my sales guy. We connected immediately and worked through my car deal. Due to a glitch, the car I went to look at was unavailable for a couple of hours, so Tom took me out to lunch for the inconvenience. I ended up purchasing the car. Online car buying was something I had not done before, but it is the way to go. More

Jeremy makes a home run Jeremy was the service rep assigned to me; to tell the truth, I probably wasn't as nice at the start as I could have been. I told him why I was anxiou Jeremy was the service rep assigned to me; to tell the truth, I probably wasn't as nice at the start as I could have been. I told him why I was anxious; it had been a bad experience that I won't repeat and he seemed to be very hones with me which was quite refreshing. More