Tom Roush Mazda Mitsubishi

Roger Pitcock was very helpful and patient while I was deciding between the MKS or MKZ. He explained in detail the Lincoln Touch System and did not do it hurriedly. The overall experience was Great. deciding between the MKS or MKZ. He explained in detail the Lincoln Touch System and did not do it hurriedly. The overall experience was Great. More

This was by far the easiest vehicle purchase I have made. They really worked hard for my business, including the finance department. I would definitely recommend them for your next vehicle purchase. They really worked hard for my business, including the finance department. I would definitely recommend them for your next vehicle purchase. More

My 2013 MKZ was totaled . I came in for another new MKZ. Everyone was great from sales (JIM BARBOUR) to detailing the new car (DENNIS). Thanks to everyone involved!!! Dennis Morin Everyone was great from sales (JIM BARBOUR) to detailing the new car (DENNIS). Thanks to everyone involved!!! Dennis Morin More

I stopped in on a Wednesday for a oil change and tire rotation. Didn't have a reservation and they were very busy. They were able to work me in and said it would be an hour or more wait. Didn't have t rotation. Didn't have a reservation and they were very busy. They were able to work me in and said it would be an hour or more wait. Didn't have time to even read my Indy Star, fast service with a smile. Thanks to all. Saundra Classick More

I went into Tom Roush for a scheduled oild change, and for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was ver for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was very friendly and informative, and while they completed the oil change, they could not get the airbag to replicate the problem I was having and recommended if it happened again I come in before turning the car off. Overall I was pleased with the work, as I cannot blame them for the airbag not showing the problem. More

Took my '06 Lincoln Zephyr there due to apparent loss of braking power. After a thorough test drive it was determined that a panic stop earlier in the day, combined with hitting a rough spot in the road of braking power. After a thorough test drive it was determined that a panic stop earlier in the day, combined with hitting a rough spot in the road, had caused a temporary (but not uncommon) condition. They assured me that nothing further was needed, and that the braking power would return to normal, which it did. There was no charge for their time and test drive, and that's just another reason I always take this car to Roush. More

Had my teenage daughter get her first oil change done and the staff was great and very understanding to help her through the process. She was intimidated a bit before going and now feels very comfortable. the staff was great and very understanding to help her through the process. She was intimidated a bit before going and now feels very comfortable. More

I had a pleasant experience. Everyone was friendly and courteous. The work was done in the amount of time that I was told, and the price was not excessive. courteous. The work was done in the amount of time that I was told, and the price was not excessive. More

When i checked in I asked if any other MKZ owners had reported any problems with the radio, mine was acting funny with it seeming to 'skip' on occasion. One of the service advisors overheard me and hand reported any problems with the radio, mine was acting funny with it seeming to 'skip' on occasion. One of the service advisors overheard me and handed over a report on this problem. Seems it is a broadcast issue. Makes sense to me. I was impressed by this proactive attitude. Am always happy with the service here. More

Stan offered alternate parts to reduce the cost. The work was done correctly & in timely basis. The car was washed and clean inside. I would highly recommend Tom Roush. was done correctly & in timely basis. The car was washed and clean inside. I would highly recommend Tom Roush. More