Tom Roush Mazda Mitsubishi

I was in and out a lot faster this time. Had a complimentary oil change but was charged about $8.00 to dispose of my old oil. $37.50 to adjust a headlight that has been pointing in the wrong direc complimentary oil change but was charged about $8.00 to dispose of my old oil. $37.50 to adjust a headlight that has been pointing in the wrong direction since I bought the car. A little much in my opinion. Was told that my paint that I thought was still under warranty was not because the spoiler in which I have paint coming off was put on after it got to you from the factory. I bought the car from you with the spoiler on and believed that it would or should be still covered, just saying. More

These Guy's were absolutely fantastic working with us and provided with exactly what we needed after months of test driving and negotions on a deal in our budget and with the awesome quality of the Linco and provided with exactly what we needed after months of test driving and negotions on a deal in our budget and with the awesome quality of the Lincoln. I am so very happy with this car that I only test drove on Monday and bought on Tuesday after test driving everything I could find and being a GM family member for the last 53 years. More

We have worked with Darryl before and we were so satisfied that we returned. We are happy with the timely response to questions, repairs, etc. We, of course, have visited other dealerships but ret satisfied that we returned. We are happy with the timely response to questions, repairs, etc. We, of course, have visited other dealerships but return to Roush when we are ready to deal. We are pleased that Darryl is knowledgeable on all aspects of the car. Anything he doesn't know he knows who to ask. We have been pleased that when the finance manager dealt with us he didn't try to push additional plans, etc,. on us. We never felt pressured by anyone, which is very important to us. All processes, negotiations to final delivery, went very smoothly. More

We've purchased at least15 cars from the Tom Roush dealership over the last 25 years, and because of their selection and service we're likely to do so again. dealership over the last 25 years, and because of their selection and service we're likely to do so again. More

This is our thrid car purchase from Lee. Actually we already had money down at another dealership but Lee's customer service helped us change that decision. He is truly what good customer service look already had money down at another dealership but Lee's customer service helped us change that decision. He is truly what good customer service looks like. More

Everyone I interacted with is friendly and helpful. Service was done quickly and completed as indicated. The waiting area is clean and has lots of room. This review is too complex. Service was done quickly and completed as indicated. The waiting area is clean and has lots of room. This review is too complex. More

My experience was fantastic. Easy to work with, honest & straight forward....no games! I as well as my father have bought several cars from Tom Roush over the years and the experience just keeps getting & straight forward....no games! I as well as my father have bought several cars from Tom Roush over the years and the experience just keeps getting better. More

Lee was extremely helpful by showing us the quality of the CX5, great test drive, really took care of us. AJ and Ken - great! I have given the highest rating possible because Lee, AJ, and Ken provided e the CX5, great test drive, really took care of us. AJ and Ken - great! I have given the highest rating possible because Lee, AJ, and Ken provided excellent service to my wife and I. More

This was routine Lube service and was promptly taken care of. The service people were friendly and prompt. And so forth, and so forth, and so forth. of. The service people were friendly and prompt. And so forth, and so forth, and so forth. More

The girl at check in was extremely friendly and efficient. She told me that I stopped in while the guys were at lunch but she would try to work me in and have it done as quickly as she could. I lef efficient. She told me that I stopped in while the guys were at lunch but she would try to work me in and have it done as quickly as she could. I left for a quick lunch with friends and my car was done, washed and ready to go upon my return. She even recognized me after re-entering and knew which car was mine. More