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Tom Roush Mazda Mitsubishi

Westfield, IN

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354 Reviews
We feel very fortunate that our family owned business has been in business for 45+ years. Tom Roush has instilled in us all the importance of great customer service and the highest degree of integrity. Our sales, service and parts staff are dedicated to giving our customers the highest quality service. Rest assured we will always be here to deliver the BEST to our current and future customers!!
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525 David Brown Dr

Westfield, IN

46074

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Showing 354 reviews

May 05, 2018

7500 mile service The service department was courteous and professional. They not only provided a car wash with my service but also provided a software up-date to my na More

by glcohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Leinhos
May 09, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you for your kind words! We are always here for you, and if you ever are close by stop in and we will gladly wash your car for you. We appreciate you too! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

May 01, 2018

Extremely professional. Brandon and Jim were a pleasure to work with. Also the rest of the sales team was pleasant and helpful. One helped me install cargo cover on my retur More

by gssales55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lanie, Skylar Brewer, Brandon Wiitala
May 02, 2018 -

Tom Roush Mazda Mitsubishi responded

Thanks so much for your positive comments. We will always be here for you should you need us, thank you for your recent purchase and enjoy that beautiful car! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

April 18, 2018

Lease my 3rd Mazda Wouldn't go anywhere else. They are great to work with. I am 75 miles from the dealership. They made sure I was happy before I left. More

by Sknicoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob twilleager, Tammy Jones, Jim Lanie, Roger Pitcock
Apr 19, 2018 -

Tom Roush Mazda Mitsubishi responded

Thanks so much for all you do to get to us, I know it's quite a ways for you to travel but we are so happy that you think that much of us! We will always be here for you! Thanks again for being such a wonderful customer! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 21, 2018

Excellent Service Service Advisor, Scott Bumgarner, made sure I was kept informed while my car was being repaired. When I explained the problem I was having with the ca More

by Diane S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bumgarner
Mar 22, 2018 -

Tom Roush Mazda Mitsubishi responded

Hi Diane, Thank you for sending us a response, we plan to help in any way possible...glad that your car is running just fine now. Always here for you so please never hesitate to let us know when you need anything. Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 12, 2018

Tom Roush Lincoln TERRIFIC! While Roush has a large inventory of new vehicles in stock, they had to go to the Detroit area to find the exact Lincoln we wanted and bring the it ba More

by Greg and Joyce Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Matthews, Ray Contee
Mar 15, 2018 -

Tom Roush Mazda Mitsubishi responded

Thanks so much Greg and Joyce, we are thrilled that you're so happy with your experience with us! We were very happy to go that extra mile to make you happy. We are always here for you so please let us know if there's anything else we can do for you! Thanks again! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

Mar 22, 2018 -

Tom Roush Mazda Mitsubishi responded

Thanks so much for the great kudos! We will always do everything we can to make your experiences here the very best possible! Glad you're loving your new Lincoln, ENJOY! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 05, 2018

Love Tom Roush Mazda. We have purchased six cars from them since 2009. We are always treated exceptionally well. Awesome Mazda products to choose from. Love the Mazda loyal More

by Janet Lome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Skinner and Lance Easley
Mar 29, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you Janet! You know we all adore you too, and will always be here for you too!! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 05, 2018

Great experience! I love my new car, and working with Brent is always great! He's very knowledgeable and helpful, and always very patient, even when I change my mind a More

by Lynn Dieren
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Cassady, Tarak Rahmany
Mar 15, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you Lynn! Your family has always been such wonderful customers and we plan to "keep up the good" work to keep you happy! We are here for you so please let us know if there's anything you need! Thanks again! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

Mar 29, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you Lynn for the positive comments...we pride ourselves on providing the very best for our customers...thank you for the KUDOS! So glad you're loving your Mazda! Enjoy! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 01, 2018

Used Car Purchase The service I was provided while purchasing my vehicle was the best experience I've ever had. From the Salesman, Denny, to the Used Car Sales Manager More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny, Bob, and Jim
Mar 29, 2018 -

Tom Roush Mazda Mitsubishi responded

Thank you Rob! We appreciate your kind words and intend to always do the best job possible for you! Hope you're loving your new car! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

March 01, 2018

Smooth purchase of an Outlander PHEV The salesperson and manager were knowledgeable and accommodating. Since the value of my trade-in was not as much as I expected, they let me leave it o More

by Jim Flowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Redmond, A. J. Roush
February 28, 2018

Great experience with the help of great team Fantastic experience, honestly best experience I ever had with car dealership, very honest , very helpful, they did everything even more that what we More

by Behnaz423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jashua , Jim and Bob
Apr 03, 2018 -

Tom Roush Mazda Mitsubishi responded

We will always be here for you, so appreciate the kind words!! You made our job here very easy! Thank you! Susie Roush-Cole Customer Relations Manager Tom Roush Auto Group

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