Tom Roush Mazda Mitsubishi - Service Center

Always a friendly staff and they always address me by name when I arrive and always very pleasant. Always very helpful and informative on the findings if any on my vehicle. name when I arrive and always very pleasant. Always very helpful and informative on the findings if any on my vehicle. More

My experience for.an oil change and tire rotation was great. The employees all were very friendly and helpful. It was a pleasant experience. The dealership was clean and the waiting area was very comfort great. The employees all were very friendly and helpful. It was a pleasant experience. The dealership was clean and the waiting area was very comfortable Barnes, More

Every department we have worked with at Tom Roush has been friendly, efficient, professional and we would and have recommended them to others. Buying any car, new or used, is a big decision and we find been friendly, efficient, professional and we would and have recommended them to others. Buying any car, new or used, is a big decision and we find ourselves thinking first of Tom Roush and then find we have to look no further. They do whatever we need to help us and make completely satisfied. After the purchase they remember us and the service department is the best. They take care of us like family. More

This was my first service experience and I could not have been more satisfied! Great, friendly, professional and thorough service!!! I appreciated the loaner car! been more satisfied! Great, friendly, professional and thorough service!!! I appreciated the loaner car! More

Price was a little higher than expected but service was good. Will keep returning to Tom Roush for service on this vehicle that we lease. good. Will keep returning to Tom Roush for service on this vehicle that we lease. More

I was at the dealership for an hour. They did my car's oil change and rotated the tires. They gave me a discount card to complete and I liked the fact they provided me with a copy of the receipt so car's oil change and rotated the tires. They gave me a discount card to complete and I liked the fact they provided me with a copy of the receipt so I did not have to do it on my own. More

I prefer coming to Tom Roush for service because of the great discounts I receive as a VIP member. My oil changes are more reasonably priced and I know I have someone working on the car that has been trai great discounts I receive as a VIP member. My oil changes are more reasonably priced and I know I have someone working on the car that has been trained on my vehicle. From the moment I place my call, to the moment I check out at the payment window, I am treated as family. I have never once been made to feel like I'm just another number of nameless face. I wasn't sold a vehicle; I purchased a vehicle. And all three of the vehicles I have ever purchased have been from Tom Roush. I have always been extremely satisfied with their service and will remain a loyal customer. More

I had to come back to the Dealership 3 times ,a bad speaker I could understand but bad O2 sensor.bad brakes and rotors is unacceptable. When I had the car less than a month and was told I have to pay a speaker I could understand but bad O2 sensor.bad brakes and rotors is unacceptable. When I had the car less than a month and was told I have to pay a $100.00 deductible. I complained of the O2 sensor twice but it was reset then the service light continued to come on and I had autozone reset it every other day , the car would shake every time it drove on the highway and when I brake. It was very inconvenient to have to drive out there more than 3 times considering its a 30 minute. I was supposed to have a person drop my car off and pick up the rental because he stays close to me, well even though he had my car I didn't get it back that night cause he says his phone died and when I picked it up he insisted that he put gas in it but I had filled up prior to going out there and my tank was full upon arrival when I left my tank was right above a quarter of a tank More

I stopped in on a Wednesday for a oil change and tire rotation. Didn't have a reservation and they were very busy. They were able to work me in and said it would be an hour or more wait. Didn't have t rotation. Didn't have a reservation and they were very busy. They were able to work me in and said it would be an hour or more wait. Didn't have time to even read my Indy Star, fast service with a smile. Thanks to all. Saundra Classick More

I went into Tom Roush for a scheduled oild change, and for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was ver for them to look at a problem with my passenger airbag occasionally not turning on when someone was sitting in the passenger seat. The staff was very friendly and informative, and while they completed the oil change, they could not get the airbag to replicate the problem I was having and recommended if it happened again I come in before turning the car off. Overall I was pleased with the work, as I cannot blame them for the airbag not showing the problem. More